IT and AV Events Support Technician Level 1

IT AV EVENTS & SUPPORT TECHNICIAN LEVEL I

Division: Support Services Department: Information Technology Services

Experience: Advanced Job Code: TBD

Supervisor/Reports To: Charlie Cable Start Date: 9/02/2026

Provide expert-level AV and IT support for both live events and classroom technology. Serve as a lead technician for high-profile, technically complex events and support day-to-day classroom technology operations.

Responsibilities and Career Competencies:

Support the coordination and execution of campus events by assisting with IT and A/V setup and troubleshooting. This role is ideal for students interested in event operations, technology, and hands-on experience in live production and customer service. You will work closely with IT staff and event organizers to ensure events run smoothly and professionally. Responsibilities and Career Competencies:

1. Assist with the setup, operation, and teardown of A/V and IT equipment for campus events – C, TW, P, T
2. Monitor and support A/V equipment during live events (e.g., microphones, projectors, sound systems, A/V accessories) – C, TW, P, T
3. Provide on-site assistance during events, including basic troubleshooting and tech support – C, TW, CT, P, T
4. Communicate with event staff, faculty, and IT supervisors to ensure needs are met regarding issues and scheduling – C, TW, P
5. Assist with inventory management, equipment maintenance, and proper storage – C, P, T
6. Uphold safety standards and follow proper procedures for equipment handling – P, T
7. Represent the university professionally while engaging with event guests and participants – P, C, TW

Competencies/Skills: Communication (C), Teamwork (TW), Professionalism (P), Career & Self Development (CSD), Critical Thinking (CT), Community Transformation (CTR), Leadership (L), Technology (T)

In the following sections check all boxes that apply to your job.

Computer Skills: ☒ Word, ☒ Excel, ☒ PowerPoint, ☐ Canva, ☒ Social Media & New Technology,                    ☐ Other: _________________________

Other Skills: ☒ Attention to detail, ☒ Strong active listening abilities, ☐ Public speaking,                ☒ Written & verbal communication, ☒ Customer focused, ☒ Willingness to learn new things

Work Schedule: ☐ Su ___ to ___; ☐ M ___ to ___; ☐ T ___ to ___; ☐ W ___ to ___; ☐ R ___ to ___;               ☐ F ___ to ___; ☐ Sa ___ to ___; ☒ Hours vary depending on workload (Check days that apply, insert hours if set, otherwise, check “Hours vary depending on workload”.)

Work Conditions: ☒ Heat, ☒ Cold, ☐ Odors/Smoke, ☐ Toxic Agents, ☐ Dust, ☐ Machinery,          ☒ Light Intensity, ☒ Noise, ☒ Vibrations, ☒ Wetness, ☒ Humidity, ☐ Electrical Currents,                ☐ Other: _________________________

Physical Demands: ☐ Keyboarding, ☒ Reaching/Handling, ☒ Stooping/Kneeling,                             ☒ Crouching/Crawling, ☒ Pushing up to _50_ lbs., ☒ Pulling up to _50_ lbs., ☒ Lifting up to _50_ lbs.,     ☒ Carrying up to _50_ lbs., ☒ Climbing, ☐ Balancing, ☐ Other: _________________________

Number of Positions: 4

Pay Rate: 9.75

Location: Armington 017

Additional Comments: Add additional comments for job applicants here.

[DO NOT CHANGE ANYTHING BELOW THIS POINT]

Application Notes: Resumes and applications will be reviewed to determine if you meet the required qualifications for the position. If it is determined that you meet the required qualifications, your application materials will be used to identify a top group of the most highly qualified candidates. The University of Pikeville is an equal opportunity employer committed to assembling a diverse, broadly trained faculty and staff. The University of Pikeville does not discriminate on the basis of race, ethnicity, color, sex, gender, gender identity, sexual orientation, religion, national origin, age or disabilities in its programs, activities, hiring, or the admission of students.