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Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Underwriter

UnderwritingPosted on Nov 11
Full-timeKingston, JamaicaNo salary listedIn-person

About the Job

Requirements

  • A minimum of 5 years of experience in insurance and customer service.
  • A recognised insurance diploma or professional certification, such as ACII, CIP, or CPCU.

Responsibilities

  • Support administration of binder agreements for Public Liability, Directors & Officers Liability, and Professional Indemnity, with scope to assist on additional products as the portfolio expands.
  • Follow coverholder responsibilities, delegated authority frameworks, underwriting guidelines, and regulatory requirements.
  • Maintain accurate, complete, and auditable underwriting and binder documentation.
  • Review submissions, gather missing information, and prepare quotations, endorsements, and renewal terms.
  • Support brokers with placement strategies, renewals, and new business opportunities, responding to queries within agreed service levels.
  • Process billing in coordination with internal finance and shared-service teams, support reconciliations, monitor receivables collections, and help resolve accounting queries.
  • Deliver against assigned individual new-business, whitespace, and conversion targets while supporting wider team objectives.
  • Maintain accurate records and assist with monitoring assigned portfolio performance against agreed KPIs.
  • Prepare data and reports for review by the Assistant Vice President, IIBRe.
  • Identify emerging trends, risks, service issues, and business opportunities and escalate them promptly.
  • Support management reporting, renewals, and portfolio reviews.
  • Build professional working relationships with brokers, clients, insurers, and internal stakeholders.
  • Develop an understanding of client needs, product appetite, and market dynamics.
  • Provide timely, accurate service and escalate complex issues or service concerns to the Underwriting Team Lead.
  • Support market engagement and relationship-development initiatives.
  • Ensure adherence to company policies, regulatory requirements, and audit standards.
  • Support internal and external audits and compliance reviews.
  • Identify and implement process improvements to enhance efficiency and quality.
  • Promote standardised underwriting and operational practices.

Desired Qualifications

  • A tertiary qualification in Insurance, Risk Management, Business, or a related field is preferred.
  • International market experience is preferred.

About the Company

Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.

Company size
10,001+
Company stage
IPO
Headquarters
Itasca, IL
Founded
1927

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