V

ViaSat

Delivers subscription-based satellite internet services

US Navy Account Executive

Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • U.S. citizenship is required.
  • Must have intimate relationships with U.S. Navy programs of record for cyber and communications systems.
  • Must be able to attain a U.S. Secret clearance.
  • Must have 10 years of professional experience in a sales or customer service role.
  • Must have experience using or selling communications or networking equipment.
  • Must be able to multitask and manage several responsibilities simultaneously.
  • Must have strong written and verbal communication skills, including presentations and briefings.
  • Must have excellent organizational skills and attention to detail.
  • Must be able to manage multiple accounts while seeking new opportunities.
  • Must be able to understand client needs and negotiate deals.
  • Must be proficient with CRM and ServiceNow software and have an aptitude for learning new systems.
  • Must be able to travel domestically and internationally up to 50 percent of the time, and more if needed.
  • Location is flexible.

Responsibilities

  • Serve as the primary point of contact for all matters related to client concerns and needs within the U.S. Navy.
  • Build and strengthen client relationships to achieve long-term partnerships by understanding current priorities and anticipating and influencing future needs.
  • Maintain accurate client records and keep the CRM/ServiceNow database current.
  • Work with the sales and marketing team and other internal teams to develop tactical and strategic marketing plans that meet current objectives and grow the business.
  • Develop a thorough understanding of products and service offerings to upsell and cross-sell to clients.
  • Stay current with company offerings and industry trends.
  • Oversee and achieve organizational goals while upholding industry best practices.
  • Use data to forecast and analyze current opportunities.
  • Handle inquiries and requests from the Navy and address its needs.
  • Monitor accounts and understand their priorities, budgets, and procurement timelines.
  • Meet regularly with team members to discuss progress and identify ways to improve the business.
  • Keep the CRM/ServiceNow database current so upward reporting remains up to date.
  • Identify upsell, cross-sell, and renewal opportunities and communicate regularly with the sales and marketing team.
  • Solve client problems by understanding and exceeding client expectations.
  • Illustrate the value of products and services to create growth opportunities, and compile and analyze data to identify trends.
  • Participate in brainstorming, office activities, staff meetings, and client meetings; research and assist with program development for existing clients and new prospects.
  • Prospect by attending industry trade conferences and networking.
  • Follow up with clients regularly to ensure needs are being met and identify opportunities.
  • Maintain a CRM/ServiceNow database of current clients, potential prospects and leads, and partners.

Desired Qualifications

  • Top Secret clearance.
  • Established contacts in the defense security industry.
  • A proven record of meeting or exceeding quotas and receiving positive customer feedback.
  • Proficiency with common customer success and customer relationship management software, such as Salesforce.
  • A professional certification in a related field, such as CISSP.
  • A bachelor's degree or equivalent in business or a related discipline.

About the Company

ViaSat

Delivers subscription-based satellite internet services

Viasat provides high-speed satellite internet access for residential, business, and government customers, especially in areas where traditional broadband is limited. The service works by connecting customers to a global high-capacity satellite network through subscription-based plans (with different speeds and data allowances) and is supported by customer hardware such as modems and antennas. In addition to consumer internet, Viasat signs contracts with government and enterprise clients for specialized communication solutions. Compared with some competitors, Viasat relies on a broad satellite network to reach remote regions worldwide and serves a diverse mix of customers, including households, businesses, and government entities, sometimes offering savings on selected plans. The company’s goal is to provide reliable, high-speed internet connectivity across the globe, expanding access to underserved areas through its satellite technology and services.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Carlsbad, CA
Founded
1986

Recently Posted Jobs

Explore more opportunities at ViaSat

See more jobs