Well-Being Manager

APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS

Job Title: Well-being Manager

Location: Campus Recreation, IM Building

Direct Report: Coordinator for Fitness and Well-being, Personal Training

Starting Rate: $15.50/hour

Description: Campus Recreation is committed to fostering health and well-being within our community. Our well-being room provides a peaceful environment for relaxation and rejuvenation.

Within the department of Campus Recreation, the Well-being Manager is a dynamic and creative individual who will assist managing the implementation and daily operations of an engaging and innovative health and well-being program for the Penn State community. The Well-being Manager will help maintain the cleanliness and ambiance of the well-being room, assist patrons, manage the Well-being Attendant team, and support well-being activities. The Well-being Manager will work with all staff of Fitness and Well-being to uphold all policies and procedures of Campus Recreation.

Responsibilities:

• Welcome and assist patrons, providing information about the well-being room and its services.
• Keep the well-being facility clean and organized, including lounge area, massage chairs, and mind-body spaces.
• Consistently monitor the well-being room and enforce policies to mitigate risk.
• Demonstrate strong problem-solving skills and adaptability in addressing challenges that arise with minimal supervision.
• Monitor the well-being room to maintain a peaceful environment.
• Address patron inquiries and concerns promptly and professionally.
• Responsible for upholding the risk management plan for student staff, which is designed to prevent injuries as well as prepare students to respond appropriately to accidents, injuries and life-threatening emergencies.
• Educate patrons on well-being initiatives and Penn State Flourish model.
• Inventory equipment and cleaning supplies and let professional staff know when supplies are low and need to be reordered.
• Create and implement well-being programming for Campus Recreation patrons in conjunction with Campus Recreation FitWell professional staff.
• Collaborate and partner with other well-being units to execute well-being programming.
• Regular equipment and technology inspections and basic troubleshooting if problems arise.
• Assist in set up and break down well-being activities and events.
• Encourage positive group development by engaging with participants and promoting a culture of respect and trust.
• Assist with the evaluation and accountability of student staff.
• Assist in creation and maintenance of schedules of student employees.
• Serve as a mentor and provide professional development opportunities to current student staff.
• Follow all health and safety regulations and protocols for cleaning equipment and maintaining hygiene within the well-being facility.

Personal/Professional Development and Responsibilities

• Lead training and development sessions, and monthly meetings within the well-being team.
• Attend all certifications or training(s) regarding technology within the well-being room.
• Attend certification training(s) for well-being, including Mental Health First Aid.
• Complete Well-being Flourish Trainings.
• Attend department wide meetings if schedule allows, including Fall/Spring Lead Staff Kickoff.
• Pursue leadership/development opportunities including conferences, additional training(s), personal study/experience, etc.
• Be receptive to professional and personal growth.
• Balance time commitments.
• Give and receive feedback.
• Recognize limitations and work to improve in a timely manner.
• Function as a contributing member of the Campus Recreation team.

Expectations:

• Act as an extension of professional staff.
• Comprehensive knowledge and understanding of Campus Recreation and well-being.
• Well-being Manager Attire:
  • Always appear neat, clean, and dressed professionally for role.
  • Blue jeans without holes, dress slacks, shorts, or capris.
  • Tops must be professional uniform.
  • No hats or cutoff shorts.
  • Nametag above the waist and on the left side.

Requirements:

• Strong problem-solving skills.
• Ability to positively interact with student staff and patrons.
• Ability to work independently.
• Complete all required Penn State LRN training(s).
• Work a minimum of 6-10 hours per week.
• Attendance/Availability – must keep accurate and up-to-date availability in When-To-Work.
• Accommodate a variable work schedule that may include early mornings, late evenings, and/or weekends.
• Successfully complete American Red Cross or equivalent Adult CPR/First Aid after hire.

Beneficial Skills and Qualities:

• Time Management: Ability to balance work with academic responsibilities.
• Adaptability: Flexibility to handle different tasks and adjust to changing schedules.
• Problem-Solving: Quick thinking to address patron concerns and operational issues.
• Empathy: Understanding and addressing the needs of patrons with care.
• Teamwork: Collaborating effectively with other staff members.
• Initiative: Proactively identifying tasks that need to be done and act accordingly.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

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Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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