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Yoder Family of Companies

Automotive and diversified business group

Automotive Service Advisor

Service Advising & EstimatingPosted on Nov 9
Full-timeGreeley, CO, USAIn-person

About the Job

Requirements

  • At least 2 years of experience as a Service Advisor or Automotive Service Writer; dealership experience is preferred.
  • Strong communication and customer service skills for in-person and phone interactions.
  • Ability to multitask and stay organized in a busy service environment.
  • Basic understanding of automotive systems and repair processes.
  • Experience using dealership management systems.

Responsibilities

  • Greet customers professionally and build trust through honest communication.
  • Accurately document customer concerns and vehicle information in repair orders.
  • Explain service recommendations, pricing, and time estimates clearly.
  • Coordinate repair work with technicians and parts departments to support on-time completion.
  • Keep customers informed throughout the repair process, including about delays or changes.
  • Review work orders for accuracy before customer pick-up and process payments.
  • Promote additional maintenance services based on inspection results and manufacturer guidelines without using high-pressure tactics.
  • Maintain accurate records and comply with dealership and manufacturer policies.

Desired Qualifications

  • Dealership experience as a Service Advisor or Automotive Service Writer.
  • Bilingual English and Spanish skills.

About the Company

Yoder Family of Companies

Automotive and diversified business group

Yoder Family of Companies is a family-owned group of automotive and related businesses in northern Colorado. The company operates vehicle dealerships, service and repair businesses, and other local commercial ventures. It serves vehicle buyers, owners, business customers, and communities across its operating region. Its operating model centers on shared leadership and support functions working across distinct customer-facing companies. Teams work across automotive sales, service, parts, finance, marketing, accounting, human resources, and operations.

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