Tiffany & Co.

Designs and sells luxury jewelry worldwide

IT Product Manager - Salesforce Commerce Cloud

Full-Stack EngineeringConfirmed live in the last 24 hours

Full-timeParis, FranceNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Computer Science, Software Engineering, or a related field.
At least 7 years of experience developing on Salesforce Commerce Cloud B2C (SFRA).
Proven experience leading technical teams or mentoring developers in an Agile/Scrum environment.
Strong knowledge of JavaScript for frontend and backend development, Node.js, ISML, HTML, and CSS.
Hands-on experience integrating third-party systems, including OMS, PSP, CRM, SFMC, and PIM.
A strong understanding of code quality, performance optimization, and caching strategies.
Ability to translate technical topics to business stakeholders and vice versa.
Familiarity with Git-based workflows, CI/CD tools such as GitLab CI, SonarQube, or Jenkins, and environment management.
Experience working in distributed or hybrid teams with internal and vendor-based collaboration.
Salesforce Commerce Cloud Developer or Architect certifications.

Responsibilities

Lead SFCC B2C technical implementation across features, modules, and integrations using SFRA best practices.
Mentor internal and external developers, enforce clean code, drive code reviews, and foster team growth through peer programming and documentation.
Design and validate solution architectures for eCommerce needs, ensuring scalability, maintainability, and performance.
Own technical scoping and estimations with Product Managers and Architects, highlighting risks, dependencies, and impacts.
Translate functional requirements into technical designs, balancing configuration and customization trade-offs.
Manage integrations with systems such as OMS, PIM, CRM, ETL, SFMC, and PSP.
Define and enforce a testing strategy, including unit, integration, and regression testing across systems and squads.
Ensure security, caching, SEO metadata, logging, and other non-functional requirements are consistently met.
Collaborate with QA, UX, architecture, and infrastructure teams to support robust releases through CI/CD pipelines.
Monitor the SFCC roadmap and releases and propose improvements aligned with company standards and eCommerce trends.
Lead and mentor internal and external SFCC developers across onshore and offshore teams.
Conduct code reviews and pair programming, and enforce technical standards.
Promote continuous improvement through documentation, retrospectives, and coaching.
Serve as a technical point of contact for development squads and ensure delivery cadence in Agile sprints.
Collaborate with QA engineers to ensure test coverage and release readiness.
Own the design and implementation of new features and modules on SFCC B2C.
Contribute to and validate technical estimations and backlog refinement with product and business stakeholders.
Ensure code quality, security, scalability, and performance across deliverables.
Lead environment and release readiness, including CI/CD pipelines, pre-production validation, and cutover and rollback plans.
Ensure SFRA structure is followed and continuously improved according to LVMH standards, including modularization, abstraction layers, and helper usage.
Participate in discovery workshops to translate business needs into technical solutions.
Clarify constraints and trade-offs, including configuration versus customization and minimum viable product versus full scope.
Work with Product Managers and Architects to shape user stories with technical acceptance criteria.
Challenge vendors and partners on quality, feasibility, and architecture alignment.
Represent the technical team in cross-functional discussions and surface risks and system interdependencies across OMS, PIM, PSP, CRM, SFMC, and related systems.

Desired Qualifications

Excellent communication and presentation skills.
Experience with SFRA migration from legacy technologies such as AEM or Shopify.
Exposure to headless commerce, progressive web apps, or composable commerce architecture.
Experience working in a multi-site, multi-language, and multi-currency B2C environment.
Familiarity with retail-specific integrations, including OMS, SFMC, PSP, loyalty, tax, fraud, and CDP.
Experience with performance monitoring and observability tools such as Dynatrace or ContentSquare.
Exposure to QA automation frameworks such as Cypress and Selenium, and Postman for API testing.
Understanding of UX and accessibility principles and SEO-friendly development.

Position Overview

Tiffany & Co. is seeking a Product Manager – Salesforce Commerce Cloud B2Cto help build the future of Tiffany.com.

As part of the Digital IT team, you’ll be responsible for leading the technical execution of features, enhancements, and integrations on our Salesforce Commerce Cloud platform. You will collaborate closely with product, UX, QA, and external partners, ensuring that every line of code aligns with our quality standards and brand experience.

This role requires strong hands-on coding skills, a deep knowledge of SFCC/SFRA, an agile mindset, and a genuine appetite for product and systems thinking.

Key Accountabilities

Lead SFCC B2C technical implementation across features, modules, and integrations using SFRA best practices.
Mentor internal and external developers, enforce clean code, drive code reviews, and foster team growth through peer programming and documentation.
Design and validate solution architectures for eCommerce needs, ensuring scalability, maintainability, and performance.
Own technical scoping and estimations in close collaboration with Product Managers and Architects, highlighting risks, dependencies, and impacts.
Translate functional requirements into technical designs, balancing configuration vs. customization trade-offs.
Manage integrations with systems like OMS, PIM, CRM, ETL, SFMC, PSP.
Define and enforce a testing strategy, including unit, integration, and regression testing across systems and squads.
Ensure non-functional requirements (security, caching, SEO metadata, logging) are consistently met.
Collaborate with QA, UX, architecture, and infra teams to ensure robust and smooth releases via CI/CD pipelines.
Continuously monitor SFCC roadmap and releases, and propose improvements aligned with Tiffany’s standards and eCommerce trends.

Team Management :

Lead and mentor internal and external SFCC developers (onshore/offshore)
Conduct regular code reviews, pair programming, and enforce technical standards.
Promote continuous improvement through documentation, retrospectives, and coaching.
Act as a technical point of contact for dev squads and ensure delivery cadence in Agile sprints.
Collaborate with QA engineers to ensure test coverage and release readiness.

Deliverables:

Own the design and implementation of new features and modules on SFCC B2C.
Contribute to and validate technical estimations and backlog refinement with product and business stakeholders.
Guarantee code quality, security, scalability, and performance on all deliverables.
Lead environment and release readiness (CI/CD pipelines, pre-prod validation, cutover/rollback plans).
Ensure SFRA structure is followed and continuously improved following LVMH standard (modularization, abstraction layers, helper usage).

Partner with Business team and tiers providers:

Participate in discovery workshops to translate business needs into technical solutions.
Clarify constraints and trade-offs (config vs. customization, MVP vs. full scope).
Work closely with product managers and architects to shape user stories with technical acceptance criteria.
Challenge vendors and partners on quality, feasibility, and architecture alignment.
Represent the tech team in cross-functional discussions, surfacing risks and system interdependencies (OMS, PIM, PSP, CRM, SFMC, etc.).

Required Qualifications

Bachelor’s degree in Computer Science, Software Engineering, or related field
7+ years of experience developing on Salesforce Commerce Cloud B2C (SFRA)
Proven experience leading technical teams or mentoring developers in an Agile/Scrum environment
Strong knowledge of JavaScript (frontend & backend), Node.js, ISML, HTML, CSS
Hands-on experience integrating third-party systems (OMS, PSP, CRM, SFMC, PIM)
Excellent understanding of code quality, performance optimization, and caching strategies
Strong communication skills; ability to translate technical topics to business stakeholders and vice versa
Familiarity with Git-based workflows, CI/CD tools (GitLab CI, SonarQube, Jenkins, etc.), and environment management
Experience working in distributed or hybrid teams (internal + vendor-based collaboration)
Salesforce Commerce Cloud certifications (Developer, Architect)

Preferred Qualifications

Excellent communication and presentation skills
Experience with SFRA migration from legacy techno (AEM, shopify)
Exposure to headless commerce, PWA, or composable commerce architecture
Experience working in a multi-site, multi-language, and multi-currency B2C environment
Familiarity with retail-specific integrations: OMS, SFMC, PSP, Loyalty, Tax, Fraud, CDP
Experience with performance monitoring and observability tools (e.g., Dynatrace, Content square,….)
Exposure to QA automation frameworks (Cypress, Selenium, Postman for API testing)
Understanding of UX/accessibility principles and SEO-friendly development

About the Company

Tiffany & Co.

Designs and sells luxury jewelry worldwide

Tiffany & Co. designs, manufactures, and sells luxury jewelry, watches, fragrances, and accessories worldwide. Its products are created through careful design and craftsmanship using premium materials, and are sold through both retail stores and online channels. The company differentiates itself with a long-standing brand built on quality and exclusivity, offering curated luxury experiences and a strong omnichannel presence. Its goal is to maintain and grow a prestigious, globally recognized luxury brand while delivering high-value products and a refined shopping experience for affluent customers.

Company size: Not listed
Company stage: Acquired
Total funding: Not listed
Headquarters: New York City, New York
Founded: 1837

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