Full-Time

Sales & Service Lead

CF Rideau Centre

Posted on 1/12/2024

Alo Yoga

Alo Yoga

1,001-5,000 employees

Eco-friendly advanced yoga activewear designer

Consumer Goods

Mid, Senior

Ottawa, ON, Canada

Required Skills
Sales
Communications
Requirements
  • 2+ Years prior work experience in a client-centric, sales environment
  • Proven leadership capabilities demonstrating excellent decision making
  • Values feedback, receptive to receiving feedback and eager to provide
  • High energy, upbeat and enthusiastic with the ability to integrate fun and work
  • Self-motivated with a desire to achieve results and excel individually, and as a team
  • Excellent interpersonal and written communication skills
  • Aligns with and embodies Alo’s values
Responsibilities
  • Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
  • Continue to build the client relationship daily with our customers
  • Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities
  • Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
  • Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
  • Demonstrate strong business acumen by leveraging metrics to support business-driving strategies Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
  • Leads by example and inspires staff in daily operations and guest experience
  • Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent
  • Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed
  • Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC)

Alo Yoga excels in the realm of activewear, seamlessly blending technological sophistication with eco-conscious production methods. This pioneer in high-performance yoga apparel not only champions sustainability but also drives sector standards by translating the demands of a modern lifestyle into stylish yet functional attire. Working here offers an opportunity to be at the forefront of wellness and fashion, making it an ideal environment for those passionate about influencing industry trends and advocating for environmental responsibility.

Company Stage

N/A

Total Funding

N/A

Headquarters

Beverly Hills, California

Founded

2007

Growth & Insights
Headcount

6 month growth

24%

1 year growth

66%

2 year growth

221%
INACTIVE