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Eataly

Global Italian food hall operator

Fresh Market Lead

MerchandisingConfirmed live in the last 24 hours
Full-timeHouston, TX, USA

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least one year of grocery experience is required.
  • Candidates must be proactive and able to multitask.
  • Knowledge of Italian food and beverage is preferred.
  • The role requires availability to work onsite with a flexible schedule, including nights and weekends.
  • Candidates must be able to lift up to 50 pounds.
  • Candidates must be able to exert well-paced mobility for up to eight hours, including standing, walking, bending, and squatting.
  • Candidates must be able to use a hand truck, cart, box cutter, ladder, and cleaning supplies.

Responsibilities

  • Serve as a liaison between Market team members and the Store Operations Manager to ensure merchandise is properly stocked and attractively displayed throughout the retail department.
  • Promote exceptional guest service on the retail team, using interpersonal skills and product knowledge to drive sales and improve guest satisfaction.
  • Stock, rotate, and face products according to department procedures and merchandising standards.
  • Collaborate with the Warehouse team to maintain proper stock levels and organize back stock and warehouse storage effectively and efficiently.
  • Follow ordering and inventory procedures, receive deliveries, and verify order and invoice accuracy.
  • Assist with delegating tasks, supervising, training, and motivating Market Associates.
  • Maintain accurate department signage, pricing, and labeling.
  • Rotate products according to First In First Out standards.
  • Inspect shelves and immediately remove expired or damaged merchandise.
  • Communicate grocery needs, adjustments, and problems to the Market Manager promptly and efficiently.
  • Assess departmental food waste with department heads and divert waste to donations.
  • Partner with Guest Relations, Grocery, and Events & Education to coordinate product demonstrations.
  • Maintain safe and clean work conditions and comply with state and federal regulations.
  • Perform light cleaning duties, such as sweeping, dusting, and disposing of packaging, as necessary.
  • Perform other duties as required or assigned.

About the Company

Eataly

Global Italian food hall operator

Eataly operates as a global operator of large-format Italian food halls that combine a high-end grocery, restaurant counters, a bakery, and a cooking school within one venue. Customers eat, shop for the exact ingredients used in the restaurants, and learn how to prepare Italian dishes through La Scuola. Fresh items are often produced on-site with a philosophy of “we sell what we cook, and we cook what we sell,” linking production directly to retail and dining. The model relies on flagship stores and a franchise network to extend its reach, presenting thousands of Italian and local products and an extensive wine selection. Unlike standalone grocers or restaurants, Eataly creates an integrated marketplace experience focused on authentic Italian gastronomy and culinary education. Its goal is to be a destination that celebrates Italian food culture by offering dining, shopping, and learning in a single location worldwide.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$199M
Headquarters
Monticello d'Alba, Italy
Founded
2004

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