Full-Time
Medical Assistant
Blue Cross Blue Shield of Arizona
1,001-5,000 employees
Health insurance products and services
No salary listed
Phoenix, AZ, USA
In Person
Residency and work must be within Arizona; the role is 100% on-site and may involve movement between clinics.
 Medical, Clinical & Veterinary (1) |
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- Excellent interpersonal skills for maintaining courteous, friendly, and effective communication with patients, team members, and external parties.
- Experience with electronic medical records.
- Customer service orientation and experience.
- Strong communication skills across multiple modalities.
- Strong collaboration skills.
- Empathy and advocacy.
- Exceptional organizational skills and attention to detail.
- Ability to maintain confidentiality at all times.
- High school diploma or GED.
- Medical assistant certification, or completion of an accredited medical assistant certification program with medical assistant registration or certification obtained within six months of hire.
- Phlebotomy certification, or obtaining it within six months of hire.
- Basic Life Support certification, or obtaining it within 30 days of hire.
- Active Arizona fingerprint clearance card.
- Establish rapport with patients and deliver an exceptional patient care experience.
- Prepare patients for visits by communicating scheduled-visit details, explaining relevant information, taking vital signs, and updating patient records as required.
- Prepare equipment and examination rooms and ensure clean instruments are available for daily care-center operations.
- Assist providers with medical treatments, procedures, and examinations.
- Manage medical-supply inventory and equip examination rooms with appropriate supplies.
- Perform other duties as assigned.
- Work extended hours when required.
- Work 100% onsite at the care-center location and move between clinics as needed.
Blue Cross Blue Shield of Arizona provides health insurance products and services to more than 1 million Arizonans, offering plans for individuals, families, and businesses as well as Medicare supplement plans for seniors. It operates as an independent not-for-profit licensee of the Blue Cross Blue Shield Association with a network-based model: members receive care by choosing providers within a negotiated network, while the insurer handles underwriting, benefits administration, claims processing, and care services. The company differentiates itself through its local Arizona footprint, community involvement, and not-for-profit status, plus a broad local presence across Phoenix and other cities. Its goal is to improve the quality of life for Arizonans by delivering affordable health coverage and tools to help people make better health decisions, supported by community volunteering and charitable contributions.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Phoenix, Arizona
Founded
1939
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Simplify's Take
What believers are saying
- AZ Blue earned a 4.5-star Medicare Advantage rating for 2026.
- Prosano launched for 2026 open enrollment, expanding control over care delivery.
- AZ Blue invested over $6 million in 2025, strengthening community trust and referrals.
What critics are saying
- Change Healthcare sued AZ Blue in June 2025, signaling costly payment disputes.
- Employment fell to 2,769 in 2026 from 2,806 in 2025.
- CMS ratings and Medicaid contract pressure can trigger member defections by 2027.
What makes Blue Cross Blue Shield of Arizona unique
- AZ Blue is Arizona's only local independent nonprofit statewide insurer.
- Prosano Health Plans bundle primary care, sick care, counseling, and labs.
- Health Choice partnership with Nest brings home-based Medicaid care to Arizona families.
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Benefits
Health Insurance
Hybrid Work Options
Remote Work Options
Flexible Work Hours
Company News
AZ Blue employees pack 1,000 JoyJars for Arizona children fighting cancer. More than 200 Blue Cross Blue Shield of Arizona employees gathered in Phoenix to pack 1,000 JoyJars for children across Arizona undergoing cancer treatment, according to a July 30 announcement. The volunteer event was organized in partnership with the Jessie Rees Foundation and aimed to provide comfort and encouragement to young patients. Each JoyJar contained toys, games, activities, and handwritten notes of encouragement. The jars were created by Jessie Rees during her own battle with cancer as part of her mission to encourage other children facing similar challenges. The Jessie Rees Foundation continues this legacy by delivering JoyJars and messages of support to children fighting cancer. This year marks the ninth consecutive year that Blue Cross Blue Shield of Arizona has partnered with the Jessie Rees Foundation on this initiative. The effort is part of AZ Blue in Action, a statewide program focused on employee volunteerism, community partnerships, and philanthropy intended to improve health and well-being throughout Arizona. Blue Cross Blue Shield of Arizona said its commitment extends through community reinvestment work carried out by AZ Blue Health Choice. "Through projects such as the JoyJar packing event, AZ Blue employees are helping create meaningful moments of encouragement while supporting families navigating the challenges of childhood cancer," according to the organization. The Scottsdale Area Chamber of Commerce supports community growth by promoting economic development and aiding local businesses through education and advocacy; it also partners with entities such as the East Valley Chambers of Commerce Alliance and Arizona State University to advance business interests. The Chamber advocates for businesses by providing access to leaders, fostering connectivity, offering business education opportunities across Scottsdale, and advancing business-friendly policies through its Public Policy Advisory Committee, all according to the official website.
New grant expands postpartum and mental health support for Arizona Moms. BY Frontdoors Media For many Arizona families, the support needed after bringing home a new baby can be difficult to access. As postpartum care and maternal mental health needs continue to grow, one Arizona nonprofit is working to close those gaps by expanding community-based support for new mothers. 4th Trimester Arizona is growing its It Takes a Village initiative with the help of a $100,000 Thiru Family Trust Momentum Maker Grant from the Blue Cross Blue Shield of Arizona Foundation, creating more pathways for doulas to serve families during pregnancy, birth and postpartum recovery. The funding is helping train, certify and contract more community-based doulas across Arizona, strengthening a statewide support system and bringing care directly into communities where it is needed most. The initiative also focuses on helping doulas become providers for families covered through AHCCCS, Arizona's Medicaid program. "This funding has helped move the It Takes a Village project from concept to implementation by building the support system community-based doulas need to serve families covered through AHCCCS," said Dr. Jennie Bever, CEO of 4th Trimester Arizona. "Moms need more support than the current system provides. By helping doulas navigate the reimbursement pathway, we're expanding access to trusted, relationship-based care." Since receiving the grant last year, the program has already made measurable progress. To date, 13 doulas have completed state certification, nine have moved through Medicaid approval steps, nine have begun working through health plan agreements and two have become approved providers with at least one health plan. The work comes at a critical time. In Arizona, one in five women experiences maternal mental health symptoms, and maternal mental health conditions remain the most common complication of pregnancy and childbirth. For many families, doulas serve as trusted guides throughout pregnancy and beyond, offering emotional support, education and advocacy while helping parents recognize warning signs and navigate care systems. "What makes community-based doulas especially powerful is trust," Bever said. "Families are often more likely to share concerns with someone who understands their lived experience, culture, language, and community context." For doulas themselves, the initiative is also creating a more sustainable path for them to continue serving. "This amazing program has provided a pathway for me to continue serving families as a doula in a sustainable way," said Brionna Giles, certified doula and founder of Your Birth Story Birth Services. "I can't wait to pay this kindness forward in the work I do." Through its foundation, community giving initiatives, and Medicaid team, AZ Blue continues to invest in maternal health resources across Arizona, helping more mothers access the care, support, and connection they need during one of life's most transformative seasons. For more behind this Frontdoor, visit 4thtrimesteraz.org. Frontdoors Media Frontdoors Media celebrates the people and groups who give generously and work to build the future of its community. It's the premier source of information - and inspiration - for those who strive to make the Valley of the Sun a better place to live.
Summus strengthens Executive team with appointment of Mike Tilton as Chief Commercial Officer. New York, May 30: Summus, the only physician-led, multi-specialty platform delivering longitudinal support to the highest-cost, most complex members across their entire care journey, today announced the appointment of Michael P. Tilton as Chief Commercial Officer. Tilton joins as employers and health plans face mounting pressure to improve outcomes and contain costs for their most complex members. In this role, Mike will lead go-to-market strategy across all channels to further scale Summus' innovative clinically-led approach with health plans and employers to deliver better health care and support more complex and rising risk members. Veteran Healthcare Executive Mike Tilton Joins as Summus Scales Its Physician-Led Multi-Specialty Platform "We're thrilled to welcome Mike to the Summus team at a significant moment in healthcare and for our company," said Julian Flannery, Founder and CEO of Summus. "With annual healthcare costs rising 9% and specialty care remaining highly fragmented, employers are focused on consolidating point solutions and supporting their most complex and rising-risk members to bend the cost curve. Mike's deep experience in healthcare and across the largest health plans positions him to meaningfully impact existing and future partnerships across health plans, benefits consultants, and self-insured employers at this important growth inflection point for Summus. His leadership and strategic lens will be instrumental as we scale our platform and continue to advance our vision of one platform, every health journey." Tilton joins Summus with more than two decades of senior leadership experience across Fortune 500 healthcare organizations and high-growth health tech companies. Most recently, he served as Senior Vice President of Specialty and Retiree Solutions at Humana, where he managed a portfolio of businesses representing over $12.7 billion in annual revenue, including the Ancillary Group, Individual and Medicare Supplemental Benefits, Wellness, Medicare Supplement, and Group Medicare businesses. Prior to Humana, Tilton served as General Manager of the Commercial Segment for Blue Cross Blue Shield of Arizona, where he led a statewide team across Product, Operations, Group Sales, Finance, and Underwriting, delivering over $2 billion in revenue while significantly improving administrative services only (ASO) profitability. He also served as a Board Member and Advisor to Consortium Health Plans, helping integrate best practices and enable National Account strategies across the BCBS system. Earlier in his career, Tilton held senior positions at UnitedHealth Group, Cigna, GlaxoSmithKline, and U.S. Healthcare, with responsibilities spanning PBM contracting, payer access, provider contracting, underwriting, and go-to-market strategy. He has also worked with healthtech companies on commercial strategy and as an Operating Partner for venture-focused investment funds. "Summus has built something genuinely different in healthcare: a physician-led platform that meets members at every step of their care journey, from a first question to the most complex care decisions," Tilton said. "Employers and health plans are under enormous pressure to manage the highest-cost, most complex members without compromising member experience. The Summus model directly addresses that challenge, and I'm excited to help bring it to more health plans and employer partners and members." This appointment reflects Summus' continued investment in building a world-class leadership team as the company scales its physician-led approach to clinical navigation and specialty care access.
Phoenix luxury home sales hit $173M as 8 properties eclipse $5M. May 14, 2026 Updated May 14, 2026 2:53pm MST Preview this article 1 min The latest period measured by the Business Journal marks the second straight week of elevated activity. Eight Valley homes sold for more than $5 million. Don't Stop Here - Continue Reading For $1 Per Week Secure 4 weeks of award-winning news and trusted insights Subscribe for only $4 Deadline: Friday, June 12, 2026 Healthcare Heroes Awards presented by BlueCross BlueShield of Arizona Do you know someone who is making a huge impact in Phoenix health care? Kenwoodmortgage need your help in recognizing the dedication and achievements of its local health care community.
AFHSD expands hands-on learning with health fair. * By Joshua Fenty, West Valley View Staff Writer * Apr 9, 2026 Updated Apr 9, 2026 The Agua Fria High School District is on a mission to expand work-based learning opportunities for its students, including experiences that promote various health care careers. With that goal in mind, Canyon View High School will host a community health fair, realized through the district's collaboration with the Center for the Future of Arizona (CFA) and Blue Cross Blue Shield of Arizona (AZ Blue). "Anytime a student can get any sort of hands-on work experience is so valuable in their education - both from an exploratory standpoint and from an experiential standpoint," CFA Project Manager Erin McGehean said. "Those students get to practice different employability skills, like working with the public and developing soft skills, while also learning more about the different careers available to them." The work-based learning program, she explained, will serve as a pilot program to help build and refine a framework to be replicated in other schools across the state. Blue Cross Blue Shield of Arizona has hosted similar community health fairs across the state, but this marks the first time students will participate in structured, work-based learning roles. The Community Health Fair will unfold on Canyon View High School campus on Thursday, April 23, from 4 to 7 p.m. Various health care professionals will be at the fair, working with and mentoring Canyon View High School students, to offer free medical services, resources and information. Attendees will have access to free health screenings and biometrics, dental screenings and opportunities to get connected to other services that may benefit them and special goodie bags. According to the project manager, the CFA and AZ Blue considered ways in which all Career and Technical Education students might have opportunities to contribute to the fair. One of the ideas that was discussed, she said, was the possibility of having the culinary students prepare and cater meals for their peers in medicine and the health care professionals working the event. Participation among the students will vary based on grade level, McGehean said. Freshman students in attendance will explore the fair, speaking with various professionals to learn more about career opportunities in the medical field. The upperclassmen who are engaged in CTE pathways will be the students assisting with health screenings and gaining experience. Additionally, the organization will gather student feedback to sharpen the program's framework for the future. For McGehean, schools can experience difficulty in connecting their students to internship opportunities and individual scheduling conflicts add to the challenge as well. This program helps to bridge that gap, she said. "This is a win-win for the employers, the communities, the schools and the students, to be able to work together to provide students with these experiences," the project manager said. "Especially in some of our rural communities across the state, they have trouble getting connected into industry experiences - this will provide that opportunity." The Center for the Future of Arizona's mission, as stated on its website, is to bring "Arizonans together to create a stronger and brighter future for (the) state." For McGehean, helping to develop the doctors, nurses and medical professionals of tomorrow helps to secure that brighter future. As the event date rapidly approaches, the project manager said she is thrilled to see the students step into their roles and help people - adding that their professionalism and aptitude will surprise the crowds. "I think there's a lot of misconceptions about how high school students are, and I think they're going to challenge a lot of those assumptions," McGehean said. "I think the community is going to see how engaged and willing they are to provide service and work with people - they'll bring hope to the community."