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Chemours

Produces titanium dioxide, refrigerants, and Teflon

IT Infrastructure Specialist

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeNew Johnsonville, TN, USA

About the Job

Requirements

  • An associate’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
  • At least 2 years of direct IT support experience in a corporate or technical environment.
  • Strong technical skills supporting desktop and personal computer hardware, peripherals, and the Microsoft 365/Office 365 suite.
  • Proficiency with Microsoft operating systems, including Windows 10 and Windows 11.
  • Ability to perform physical tasks, including lifting up to 50 pounds, as needed.
  • Ability to work 100% on site/in person and live within a 1-hour commute from the site.

Responsibilities

  • Provide second-tier support for end-user escalations, including potential off-hours, on-site support for manufacturing-critical PCs.
  • Support the entire PC lifecycle, including inventory, installation, deployment, break-fix, asset return, and end-of-life management.
  • Install, configure, and test software, applications, and upgrades on company-issued PCs, tablets, virtual desktop clients, mobile devices, and network connections.
  • Provide training to end-users on the use of technology, as appropriate.
  • Develop and maintain support technician documentation, tools, and processes.
  • Follow established procedures, global policies, safe work protocols, and process workflows in the manufacturing environment and across support areas.
  • Support site-specific manufacturing technologies, including Aspen Explorer/IP21 workstations, industrial scanners and printers, lab equipment, remote control tools, and Microsoft Teams Telephony-related functions.

Desired Qualifications

  • Dell Certified Support Technician certification or equivalent.
  • Experience with Microsoft Office 365 services and tools, such as Teams, SharePoint, Power BI, or Power Automate.
  • Experience with Microsoft Teams Telephony and related Teams functions.
  • Experience with Microsoft Endpoint Configuration Manager/Intune or related endpoint management tools.
  • Experience with endpoint security tools or Windows scripting languages such as PowerShell or Batch.
  • Experience with Aspen Explorer and workstations that run IP21 graphics.

About the Company

Chemours

Produces titanium dioxide, refrigerants, and Teflon

Chemours is a chemical company formed in 2015 as a spin-off from DuPont. It focuses on producing titanium dioxide pigments, refrigerants, and the Teflon brand, along with other specialty chemicals. Its products work by delivering white pigment for paints, coatings, and plastics (titanium dioxide), providing refrigerant chemicals used in heating and cooling systems, and offering Teflon-brand materials known for their nonstick and low-frriction properties. Chemours differentiates itself from competitors through its status as an independent, focused chemical company with a clear emphasis on sustainable solutions and specialized product lines, enabled by an IPO that gave it financial independence and agility. Its goal is to lead in its core chemical markets by delivering value through chemistry—developing reliable, durable products and sustainable innovations for customers and industries.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Wilmington, NC
Founded
2014

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