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Compass Connections

Care and support for children and families

Unit Manager

Residential & Direct SupportPosted on Nov 12
Full-timeEl Paso, TX, USA$23.87 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • One year of related experience and/or training is required.
  • Pass a pre-employment drug screen and random drug screens during employment.
  • Provide proof of work eligibility status upon request.
  • Pass pre-employment and biennial criminal background checks.
  • Respond sensitively and competently to the service population’s cultural and socioeconomic characteristics.
  • Work collaboratively with staff members, service providers, and professionals.
  • Provide crisis intervention according to training when needed to maintain a safe environment.
  • Work in a fast-paced environment while maintaining emotional control and professional composure.
  • Maintain the computer literacy needed to perform the position’s responsibilities.
  • Work effectively without intensive supervision, both independently and as part of a multidisciplinary team.
  • Maintain a working knowledge of company policies and procedures.
  • Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof.
  • Be authorized to work for any employer in the United States; employment visa sponsorship is not available.

Responsibilities

  • Meet all applicable federal and state regulatory guidelines and standards.
  • Monitor staffing assignments to maintain staff-to-child ratios at all times.
  • Develop and maintain effective working relationships with personnel on other shifts to promote continuity of care.
  • Model behaviors and social skills consistent with organization and program policies.
  • Plan, organize, and supervise activities for children according to the daily activity schedule.
  • Promote positive interactions between children and encourage responsibility in the program’s daily routine.
  • Provide therapeutic crisis intervention when appropriate.
  • Identify and report maintenance and repair needs to the zone supervisor.
  • Participate in scheduled meetings, team decisions, and operations.
  • Update and maintain records of each child’s clothing and personal items.
  • Schedule air and ground transportation for children when needed.
  • Monitor, coordinate, and delegate daily operations throughout the shift as needed.
  • Maintain required documentation and ensure zone supervisors’ and direct care staff’s documentation is completed according to contractual and regulatory standards and agency policies and procedures.
  • Work evenings, weekends, and holidays as needed or requested by the position supervisor.
  • Implement safety protocols, including evacuating with children and staff during emergencies.
  • Maintain confidentiality in all areas of the service population and program operations.
  • Follow professional and ethical standards, show respect for agency staff, children, and community members, and comply with the dress code.
  • Supervise assigned direct care staff from the start of the assigned shift until relieved, without interruption from outside sources.
  • Schedule appointments for children and follow up to ensure their essential needs are met.
  • Follow instructions from medical and clinical staff regarding each child and inform the zone supervisor of information affecting the service population’s basic health and well-being.
  • Monitor and supervise children’s behavior during off-campus activities and outings, providing direction and redirection as needed to ensure safety.
  • Document serious incidents, daily progress, and changes in menus and activities completely, accurately, promptly, and in compliance with agency policies and procedures.
  • Safely escort children to and from designated points as directed by the zone supervisor.
  • Frequently traverse the physical plant and escort children between locations.
  • Meet all predetermined deadlines required by the program and federal partners.

Desired Qualifications

  • A two-year Associate degree from an accredited program or institution, or two or more years of college-level coursework, is preferred.
  • Two or more years of related experience and/or training is preferred.

About the Company

Compass Connections

Care and support for children and families

Compass Connections is a nonprofit provider of community-based services for children, young people, and families. Programs include foster care, residential care, family preservation, behavioral health, and support for unaccompanied children. Teams work with public agencies and caregivers to provide safe, stable, and individualized services. Compass works in child welfare and human services, responding to safety, trauma, development, family relationships, and regulatory requirements through residential settings, foster networks, community programs, and public-agency partnerships.

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