Senior Revops Analyst
Posted on 3/22/2024
INACTIVE
When I Work

51-200 employees

Shift-based workforce management software for scheduling, time tracking,
Company Overview
When I Work stands out as a market leader in shift-based workforce management software, offering a robust, user-friendly platform that promotes fair scheduling and enhances workplace communication. The company's integrated solutions for employee scheduling, time tracking, and messaging, used by over 200,000 workplaces, streamline operations and foster productive teams. With its focus on an employee-first experience, When I Work not only simplifies scheduling tasks but also empowers employees, making every hour worked more meaningful and valuable.

Company Stage

Series B

Total Funding

$224M

Founded

2010

Headquarters

Minneapolis, Minnesota

Growth & Insights
Headcount

6 month growth

0%

1 year growth

2%

2 year growth

-6%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Hubspot
Salesforce
Marketing
CategoriesNew
Operations & Logistics
Inventory Management
Quality Control & Compliance
Supply Chain Management
Requirements
  • 3+ years of experience with CRM administration (Preferably HubSpot or Salesforce), Sales Operations, or other tools that enable Sales and/or Marketing activities
  • Experience working with inbound and outbound lead funnels
  • Experience in managing multiple cross-organizational relationships
  • Strategic thinker, problem solver and analytical mindset required
  • Excellent organization and time management skills
  • Strong Attention to Detail
  • Familiarity with sales cycles and environments
  • High self-motivation, responsibility, and flexibility to achieve results
  • Bachelor degree required. Business or technical degree preferred.
  • Must already be authorized to work in the United States or Canada on a full-time basis for any employer
Responsibilities
  • Provide actionable insights to various team members throughout When I Work by creating reports and analyses
  • Maintain and improve tech stack integrations and processes
  • Implement and test new enhancement requests after assessing their impact
  • Partner with Sales Excellence on Sales and Success Org readiness activities post enhancement/process change implementations
  • Partner with Sales Acquisition Leaders and Marketing on lead funnel, lead assignment rules, and testing initiatives
  • Analyze funnel metrics from various sources to continually stress-test go-to-market strategies
  • Build and manage dashboards and reporting on marketing/sales performance metrics, forecasting, benchmarks, trends, and ad hoc analyses
  • Provide and implement recommendations that streamline and automate processes pre-lead assignment and post-conversion
  • Document and flowchart business processes
  • Collaborate cross-functionally to identify and prioritize conversion opportunities and work cross-functionally on the execution of optimization efforts
  • Create and maintain internal technical documentation for the RevOps team
  • Troubleshoot CRM issues
  • Attend team meetings and 1:1 conversations to identify issues in current processes and suggest improvements
  • Model and implement various revenue program designs (segment, channel, measurement, etc…) that strategically align with business goals and enhance alignment across departments
  • Work with internal stakeholders to design and execute pilots that test business hypotheses