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Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Account Executive and Customer Service Representative

Customer SuccessConfirmed live in the last 24 hours
Full-timeBucaramanga, Santander, ColombiaNo salary listed

About the Job

Requirements

  • Have completed or be pursuing technical, technological, or professional education in administrative, economic, legal, or related areas.
  • Have experience in property damage and liability insurance lines.
  • Have experience in customer service, account management, operations, commercial support, or related functions.
  • Be comfortable building relationships, managing multiple requests, and communicating clearly and respectfully.
  • Demonstrate integrity, customer orientation, and a focus on continuous improvement.

Responsibilities

  • Serve as a reliable point of contact for clients, providing support and timely solutions.
  • Help ensure each client receives a consistent, high-quality service experience.
  • Strengthen long-term relationships through attentive service oriented to each account's needs.
  • Follow up on requests, processes, and requirements to ensure clear and timely responses.
  • Identify opportunities to improve the customer experience.
  • Collaborate with different teams to provide comprehensive solutions and create value for clients.
  • Support compliance with service agreements and the quality standards established for each account.

About the Company

Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.

Company size
10,001+
Company stage
IPO
Headquarters
Itasca, IL
Founded
1927

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