Director, Creative Production

Position Overview

The Director, Creative Production leads the end-to-end workflow and execution of creative projects across Burlington’s internal creative team, agency partners, and cross-functional stakeholders. This role manages project intake, timelines, reviews, approvals, and handoffs to ensure high-volume creative work is prioritized, on brand, accurate, and delivered on time. The Director also owns in-store signage production, partnering with Creative, Merchandising, Stores, and external vendors to oversee production, distribution, and successful implementation across the store fleet.

A Day in the Life

Creative Project Traffic and Workflow

• Manage the flow of creative projects from intake and briefing through review, approval, production, and delivery.
• Build and maintain schedules that account for creative development, stakeholder feedback, legal review, revisions, and production deadlines.
• Traffic projects between the internal creative team, agency partners, and teams across Marketing, Merchandising, Stores, and other functions.
• Consolidate feedback, document decisions, and ensure teams have clear direction for the next round of work.
• Track project status in WorkZone or an equivalent system and provide timely updates on milestones, risks, and dependencies.
• Flag capacity constraints and competing priorities to Creative leadership and recommend adjustments to keep critical work moving

In-Store Signage Production

• Own the production and execution of seasonal sign kits, promotional signage, front-of-store graphics, and other in-store marketing materials.
• Partner with Creative, Merchandising, Visual Planning, and Store Operations to ensure signage is clear, accurate, and practical for stores to implement.
• Manage production specifications, materials, proofs, quantities, print schedules, distribution, and installation requirements.
• Oversee signage budgets, vendor estimates, purchase orders, and invoices.
• Evaluate materials and production methods to improve quality, simplify store execution, and manage costs.

Asset Approval and Delivery

• Establish clear approval paths and ensure required stakeholders review work at the appropriate stages.
• Coordinate final checks for accuracy, brand consistency, legal requirements, and production specifications.
• Ensure approved assets are correctly versioned, organized, and delivered to internal teams, agency partners, vendors, and stores.
• Maintain a reliable record of approvals, final files, and production

Team and Vendor Leadership

• Lead and develop the production and traffic team, with clear responsibilities and priorities.
• Manage print and signage production vendors, holding them accountable for quality, timing, and cost.
• Build effective working relationships with agency project management and production teams.
• Improve workflows and ways of working as the volume and complexity of creative projects evolve.

You'll Come With

• Bachelor’s degree in Marketing, Communications, Liberal Arts or Graphic Design.
• 8+ years of experience in creative operations, advertising production, project management, or retail marketing.
• Experience with large-scale signage production, agency collaboration, vendor management, budgets, and team leadership required.
• Strong command of creative project workflows, scheduling, and stakeholder approvals.
• Strong collaboration and influencing skills, with the ability to align cross-functional partners, move work forward, and manage priorities without direct authority.
• Ability to manage multiple projects with different deadlines and levels of complexity.

• Working knowledge of print production, file preparation, proofing, materials, and color management.
• Strong judgment in identifying production risks, resolving issues, and escalating decisions.
• Clear communication and the ability to coordinate teams with different priorities.
• Proficiency with WorkZone or an equivalent project management system, Microsoft Office, and Adobe Creative Cloud

#LI-KG2

Come join our team. You’re going to like it here! 

Compensation Range: $150,000.00 - $190,000.00