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Vinfen

Health and human services for disabilities

Residential Counselor

Full-TimeDeadline 6/30/27
$19.22/hr+ $100/$150 monthly bonus + Differential pay rate
Mid
Haverhill, MA, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • One to three months of experience in a human services setting; in some cases, experience may be substituted for academic training.
  • A high school diploma or equivalent is required.
  • A valid driver's license must be presented at the time of employment. Drivers must be at least 21 years old, have maintained a valid U.S. driver's license for at least one year, and pass an annual driver-screening background check; if driving, they must maintain a safe driving record, and if using a personal vehicle, maintain adequate insurance.
  • Ability to stand, walk, bend, kneel, stoop, crouch, crawl, and climb; lift at least 25 pounds using proper lifting techniques or a two-person lift; sit, reach, climb stairs, and maneuver through narrow spaces or hallways.
  • Ability to operate a computer and office equipment such as a calculator, copier, and printer.
  • Ability to assist clients with activities of daily living and communicate with clients, staff, and external representatives.
  • Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • For day-program or group-residence positions, ability to assist with routine living activities including cleaning, meal preparation, vacuuming, shoveling, and grocery shopping.
  • First Aid certification is required within two weeks of hire.
  • CPR certification is required within two weeks of hire.
  • MAP certification is required within 150 days of hire.
  • Must work a minimum of two direct-care shifts per month and be available to engage in shifts at a variety of programs.
Responsibilities
  • Assist in developing, implementing, and documenting individual treatment support plans.
  • Perform daily tasks with persons served, including (re)habilitative interventions, behavioral interventions and monitoring, scheduling appointments, monitoring progress, providing transportation, and related tasks.
  • Act as a role model and support persons served, and assist them in becoming fully integrated into their communities.
  • Assess the physical and emotional status of persons served and report changes to a supervisor.
  • Ensure program-site safety and maintenance; oversee and participate in daily living and cleaning tasks, including cooking, meal planning, grocery shopping, housekeeping, lawn mowing, snow shoveling, and garbage removal.
  • Comply with corporate and divisional policies and procedures, including safe work practices, workers’ compensation, universal precautions, and exposure control.
  • Store, administer, document, and dispose of medication for persons served in accordance with MAP requirements, funding-source regulations, and company policy.
  • Complete paperwork and logs, including communication logs, community membership logs, chore schedules, timesheets, and application forms.
  • Perform crisis intervention as needed.
  • Provide Relief Pool Coordinator or Human Resources staff with current contact information, including telephone number(s), email address, and mailing address.
  • Perform other related duties as required.

About the company

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify Jobs

Simplify's Take

What believers are saying

  • Vinfen added Melissa Shannon as vice president of policy and strategy on August 11, 2026.
  • Gateway Arts raised more than $120,000 in July 2026, strengthening donor-backed programs.
  • The Lowell Restoration Center gives Vinfen a visible, state-backed crisis-care platform through 2028.

What critics are saying

  • Massachusetts staffing shortages hit direct care roles; Vinfen faced layoffs or unpaid leave in 2026.
  • DMH contract dependence creates budget risk; the Lowell extension added only about $250,000.
  • The Commonwealth’s 2026 Skyline Drive case shows Vinfen’s landlord and placement ecosystem faces legal scrutiny.

What makes Vinfen unique

  • Vinfen operates Massachusetts and Connecticut community behavioral health, disability, and brain-injury services.
  • Restoration Center of Greater Lowell opened March 31, 2026 as 24/7 crisis diversion.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts