H

Hitachi

Diversified tech conglomerate delivering digital solutions

IT/OT Specialist

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timePiteå, SwedenNo salary listed

About the Job

Requirements

  • Have a formal qualification or completed apprenticeship in information technology.
  • Have a minimum of three years of professional experience in IT support.
  • Provide operational support for office IT and shop-floor IT/OT assets, including kiosks, printers, conference rooms and Teams rooms, vendor machines, closed-circuit television and security systems, badging, and manufacturing execution system hardware scanners.
  • Work independently and demonstrate a proactive, solution-oriented approach.
  • Have experience with ServiceNow IT Enterprise Platform, Microsoft Office 365, Windows, iOS, and asset management tools.

Responsibilities

  • Provide desk-side support to end users, IT equipment, software in meeting rooms, and similar collaboration and common areas; provide onsite computer support for factory or Hitachi Energy site-owned or managed assets.
  • Carry out operational cybersecurity tasks for OT assets and act as an IT/OT cybersecurity first responder by investigating incidents, determining their scope, and working with the cybersecurity team to contain and remediate incidents under guidance from the factory incident responder.
  • Identify critical factory assets that require monitoring and protection.
  • Install and configure security patches on critical assets, obtaining additional assistance when required.
  • Report abnormal OT system behavior and alert incident response teams to security events, including unauthorized access attempts or changes to control systems.
  • Work with vendors to ensure security patches and OT systems are properly configured and maintained.

Desired Qualifications

  • ITIL 4 methodology is preferred.
  • L6S Lean Six Sigma certification.

About the Company

Hitachi

Diversified tech conglomerate delivering digital solutions

Hitachi is a global conglomerate operating in energy, digital solutions, home appliances, and infrastructure to support governments, businesses, and consumers. Its offerings turn data into actionable insights through digital transformation services and Hitachi Energy’s renewable energy and grid solutions. It differentiates itself with an integrated portfolio that combines hardware, software, and services and a emphasis on societal impact and sustainability. Its goal is to build a sustainable society by using technology and data to improve energy efficiency, infrastructure resilience, and quality of life.

Company size
10,001+
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1910

Recently Posted Jobs

Explore more opportunities at Hitachi

See more jobs