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PENN Entertainment

Operates casinos, racetracks, and online betting

Cage Cashier

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeBaton Rouge, LA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • One year of prior work experience is required.
  • The candidate must obtain and maintain a valid state gaming license.
  • The candidate must be proficient in Microsoft Excel, Access, and Word.
  • Previous money-handling experience is preferred.
  • The candidate must be able to work with mathematical concepts and apply them to practical situations.
  • The candidate must be able to read, write, and speak English.
  • The candidate must be able to respond to common guest inquiries or complaints.
  • The candidate must be able to read and interpret documents such as safety rules and manuals.
  • The candidate must be able to present information and respond to guests' questions.
  • The role involves a smoking environment in guest areas and a non-smoking employee environment except in designated areas.
  • With reasonable accommodations, the candidate must be physically mobile and able to push, pull, carry, and lift up to 25 pounds, as well as push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance in varying work areas, including confined spaces.

Responsibilities

  • Deliver internal and external guest service in accordance with the Six Core Service Standards: maintain a professional appearance; smile and greet guests; communicate in a friendly, polite, and courteous manner; provide timely and knowledgeable service; find solutions to guest problems; use guests' names when appropriate; and thank guests and invite them back.
  • Respond to guests' needs and accurately handle their monetary transactions, including dealing with difficult customers.
  • Cash and exchange currency, checks, money orders, cashier's checks, coins, tokens, and gaming chips for customers and employees.
  • Handle large amounts of money; account for all funds received throughout the day and at day's end; and maintain accountability for a cashier drawer.
  • Perform telephone functions to and from central credit, other casinos, and departments within L'Auberge Casino.
  • Open check-cashing cards, including making credit inquiries.
  • Serve high-limit customers with prompt, courteous, and friendly service.
  • Perform all duties confidentially.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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