DevOps Solutions Engineer

🚀 Who We Are

At Lovingly, we’re redefining the gifting experience by combining AI-driven technology with deep human connection. We support over 1,500 independent florists, ensuring every gift is meaningful, personal, and effortlessly delivered. Our AI-first mindset extends beyond our products—it’s embedded in the way we work, making our team more efficient, creative, and data-driven.

We embrace a hybrid work model, blending remote flexibility with in-person collaboration, fostering a high-performance, innovation-centric culture.

🤖 AI-First Thinking at Lovingly

We believe AI is not just a tool—it’s a strategic partner that enhances our infrastructure, security, and efficiency. As a DevOps Solutions Engineer, you won’t just maintain systems—you’ll reimagine how AI accelerates our development lifecycle and infrastructure automation.

You will:
✅ Leverage AI-powered automation to streamline DevOps workflows and infrastructure monitoring.
✅ Use AI-assisted security tools to predict, detect, and prevent threats.
✅ Develop scalable AI-enhanced infrastructure that powers next-gen gifting experiences.
✅ Continuously evolve AI capabilities, integrating LLMs into development practices.

We’re looking for innovators who use AI to amplify their impact—if that’s you, let’s talk.

🛠 What You’ll Do

🚀 CI/CD & Automation

• Architect and manage GitHub Actions CI/CD pipelines for our Nx-based monorepo, optimizing for Next.js and FastAPI deployments.
• Automate end-to-end testing (Playwright, performance, security).
• Build AI-enhanced release processes (automated quality gates, changelogs, rollback capabilities).
• Implement feature flagging & progressive deployment strategies.
• Use AI for predictive deployment analytics, reducing downtime and increasing reliability.

☁️ Infrastructure & Cloud Architecture

• Design and maintain Terraform-based AWS infrastructure for scalability and security.
• Optimize cloud networking, security, and multi-tenant architecture.
• Implement high-availability and disaster recovery solutions.
• Enhance security frameworks using AI-driven anomaly detection.

🔒 Security & Compliance

• Ensure PCI DSS compliance for payment processing infrastructure.
• Manage AWS security protocols, secrets management, and access control.
• Implement AI-assisted threat detection and predictive risk mitigation.

📊 Monitoring & Observability

• Deploy AI-powered observability tools to monitor critical business flows, API response times, and infrastructure health.
• Configure real-time alerting and anomaly detection.
• Optimize logging, retention, and monitoring dashboards.

🛠 Production Support & Technical Leadership

• Participate in on-call rotations and lead post-mortem incident reviews.
• Mentor team members in DevOps best practices and AI-enhanced automation.
• Continuously improve infrastructure reliability through AI-driven insights.

🧠 AI-First Skills & Mindset

✅ Experience integrating AI into DevOps workflows (AI-enhanced monitoring, automation, threat detection).
✅ Proficiency in AI-assisted debugging & performance optimization.
✅ Strong understanding of LLMs, predictive analytics, and AI automation tools.

💻 Technical Expertise

• AWS Cloud Architecture Expert (certifications preferred).
• Deep knowledge of Terraform, IaC, CI/CD, and automation.
• Experience with Docker, Kubernetes, and cloud orchestration.
• Advanced security expertise (PCI compliance, multi-tenant security, AWS IAM).
• Hands-on experience in e-commerce DevOps at scale.

💡 Why Lovingly?

💰 Competitive Salary & Benefits

• Range between 135,000 - 155,000
• 22 PTO days + 12 paid holidays
• Comprehensive benefits (health, dental, vision)
• 401k with 3% salary contribution

🚀 AI-Powered Work Culture

• Access to cutting-edge AI productivity tools.
• Continuous AI training & professional development.

🌍 Work on Meaningful Tech

• Help power a gifting platform that brings people closer together.
• Shape AI-driven DevOps processes that set new industry standards.