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Ernst & Young

Global professional services: consulting, assurance, tax

Manager Servicenow - Technology Consulting

Implementation & Technical Account ManagementUpdated on Nov 14
Full-timeAmsterdam, Netherlands

About the Job

Requirements

  • A completed bachelor's or master's degree is required.
  • At least five years of work experience, including at least three years of practical ServiceNow experience, is required.
  • At least two ServiceNow Certified Implementation Specialist certifications are required; risk or security operations is preferred.
  • Comfort with client conversations and pre-sales, strong communication, and the ability to lead and guide technical teams are required.
  • Fluent Dutch is required; English is preferred.
  • Availability for at least 32 hours per week is required.

Responsibilities

  • Translate business requirements into custom technical designs.
  • Align people, processes, and technology.
  • Lead offshore implementation teams.
  • Ensure solutions are implemented according to design and that outcomes meet business requirements.
  • Define and promote implementation best practices and agile ways of working.
  • Guide junior team members and contribute to their development.
  • Collaborate with non-technical disciplines, including experience designers, risk and cyber consultants, and operational teams, to develop optimal solutions.
  • Advise clients on how technology can promote efficiency, sustainability, and business success.

Desired Qualifications

  • ServiceNow Certified Implementation Specialist certification in risk or security operations is preferred.
  • English language skills are preferred.

About the Company

Ernst & Young

Global professional services: consulting, assurance, tax

EY (Ernst & Young) provides professional services at a global scale, offering consulting, assurance, tax, and transaction advisory services. It serves clients across industries such as technology, media, real estate, hospitality, and construction. Instead of selling a single product, EY works with clients through tailored engagements where cross-disciplinary teams analyze challenges, design strategies, perform audits, help with tax planning, and assist with mergers or divestitures. What sets EY apart is its worldwide reach and integrated service model, industry-specific expertise, and focus on responsible business practices like sustainability, cybersecurity, and workforce flexibility. EY’s goal is to help organizations improve performance, manage risk, and achieve sustainable growth while building a better working world.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1991

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