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CVS Health

Runs pharmacies, health plans and clinics

Quality Systems Manager

Regulatory & Quality (Life Sciences)Confirmed live in the last 24 hours
Full-timeDublin, Ireland€50k - €125k

About the Job

Requirements

  • A Bachelor's degree is required, ideally in biochemistry, life sciences, or microbiology; extensive industry experience is acceptable in lieu of an advanced degree.
  • At least 5–7 years of experience in positions of responsibility within Quality Assurance.
  • Experience with documentation systems, document review, and auditing responsibilities.
  • Knowledge of EU and/or FDA Good Manufacturing Practice and/or Good Distribution Practice standards is desirable.
  • Experience with Document Management and Training Management processes within a regulated Quality Management System.
  • Experience conducting, participating in, or supporting internal, supplier, and external audits.
  • Administrator experience using an electronic Quality Management System; TrackWise Digital experience is desirable.
  • Experience monitoring, analyzing, and trending quality metrics and key performance indicators.
  • Knowledge of data integrity, GAMP 5, and EU GMP Annex 11 principles.
  • Experience with supplier qualification, supplier oversight, and review of third-party assurance documentation.
  • Ability to handle and prioritize multiple responsibilities and meet deadlines in a fast-paced environment.

Responsibilities

  • Manage and continuously improve elements of the electronic Quality Management System in accordance with applicable requirements and company procedures.
  • Monitor quality-system performance and identify adverse trends, recurring issues, and improvement opportunities through quality metrics.
  • Help ensure the company is inspection-ready for regulatory agencies and clients at all times.
  • Serve as the Quality Systems subject matter expert for the electronic Quality Management System.
  • Support administration, governance, maintenance, and continuous improvement of quality workflows within the electronic Quality Management System.
  • Manage user access, permissions, configuration changes, testing, and associated system documentation.
  • Partner with Quality, IT, service providers, and business stakeholders on electronic Quality Management System changes, enhancements, upgrades, and improvements.
  • Support development and maintenance of Power BI quality dashboards, including key performance indicator design, reporting requirements, and data review.
  • Ensure electronic Quality Management System workflows and associated processes remain aligned with approved procedures and Good Practice requirements.
  • Support user requirements, workflow design, system testing, change control, and implementation activities.
  • Develop and monitor electronic Quality Management System reports, dashboards, key performance indicators, and quality-system trending, as applicable.
  • Support investigation and resolution of quality-system issues affecting the electronic Quality Management System or related Good Practice applications.
  • Provide Quality oversight and support for validation and lifecycle management of Good Practice computerized systems.
  • Review and/or approve computerized system validation documentation, as appropriate.
  • Ensure computerized systems are maintained in a validated state throughout their lifecycle.
  • Apply a risk-based approach to computerized system validation and changes.
  • Support assessment of system changes to determine validation impact and required testing.
  • Conduct and support internal audits, regulatory inspections, customer audits, and partner audits.
  • Provide documentation and subject matter expertise during inspections and audits.
  • Maintain awareness of evolving regulatory expectations and industry practices relating to pharmaceutical quality systems, data integrity, computerized systems, and electronic records.
  • Qualify and manage assigned service providers, including periodic supplier and service-provider reviews.
  • Escalate significant quality or compliance risks to the Senior Quality Manager and/or Responsible Person.
  • Manage deviations, corrective and preventive actions, change controls, and quality risk assessments, where applicable.
  • Support Management Review by preparing and analyzing quality performance data, key performance indicators, trends, and significant quality issues.
  • Lead cross-functional quality initiatives and improvement projects.
  • Perform transport duty-of-care and release-for-acceptance checks as necessary.
  • Review batch documentation and associated quality records to support batch acceptance and product disposition activities.

Desired Qualifications

  • An advanced degree is preferred.
  • Knowledge of EU and/or FDA Good Manufacturing Practice and/or Good Distribution Practice standards.
  • TrackWise Digital experience.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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