Clinical Key Account Manager Spine - Orthopaedics

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Specialty Physicians (Commission)

Job Category:

Professional

All Job Posting Locations:

Edinburgh, Scotland, United Kingdom, Leeds, West Yorkshire, United Kingdom

Job Description:

At Depuy Synthes, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function

Depuy Synthes are looking for a Clinical Key Account Manager (CKAM) – Spine.

Location : Aberdeen, Dundee, Edinburgh, Glasgow - Major Focus on Edinburgh & Aberdeen

Reports to : Regional Sales Manager

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

About Depuy Synthes

Fuelled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Role Purpose:

The Clinical Key Account Manager (CKAM) is a strategic partner to orthopaedic and neurosurgical teams, driving adoption of DePuy Synthes Spine solutions through expert in-theatre support and consultative selling.

This role combines deep clinical knowledge with strong commercial acumen to deliver exceptional customer experiences, build influential relationships, and convert opportunities into sustainable growth.

By aligning with key decision-makers and leveraging education, service excellence, and portfolio optimisation, the CKAM ensures business objectives are achieved and market share is maximized in priority accounts.

What you will be doing:

Sales Execution
Working alongside the Sales Business Manager, achieve defined sales targets in Key Accounts.

Collaborate with other Sales Specialists/Clinical Specialists to convert opportunities and grow the portfolio.

In-Theatre Support
Provide real-time assistance to consultants and nursing staff during surgical procedures, ensuring correct product usage and surgical techniques.

Product Knowledge & Education
Deliver accurate information on product indications and usage. Organize and lead customer education meetings and training sessions to promote best practices.

Relationship Management
Build and maintain strong relationships with clinical stakeholders in or key accounts across the northeast and Humberside. Develop a network of Key Opinion Leaders (KOLs) across the product portfolio.

Work as a close team with the local DS Team and UK wide colleagues

Customer Service & Logistics
Ensure seamless supply of products through effective inventory management, timely deliveries, and operational support to theatre teams.

Asset Management
Manage consignment stock and perform audit reconciliations in line with business strategy.

Event Support
Assist in the delivery of DePuy Synthes Medical Education events and other promotional activities.

What you will bring

• Clinical or technical background in Spinal/neurosurgery preferred.
• Strong communication and interpersonal skills.
• Ability to work effectively in high‑pressure theatre environments.
• Organizational skills for stock and asset management.
• Sales experience highly beneficial.

Core J&J Values

• Drive Results with Integrity: Deliver first‑class service while upholding CREDO Values, ensuring every interaction builds trust and long‑term partnerships.
• Proactive Growth Mindset: Actively cultivate relationships and champion portfolio adoption to maximize market share and deliver business objectives.
• Customer‑Centric Excellence: Put the customer at the heart of every decision, ensuring seamless support and superior outcomes in the operating theatre.

Preferred Skills

Clinical Excellence, Sales, Account Management, Business Behavior, Collaborating, Customer Analytics, Customer Centricity, Learning Agility,

Required Skills:

Preferred Skills:

AI Judgement Integration, Analytical Reasoning, Business Behavior, Business Development, Customer Analytics, Goal-Oriented, Innovation, Market Research, Problem Solving, Product Costing, Product Development, Product Lifecycle Management (PLM), Project Administration, Sales Enablement, Service Excellence, Sustainable Procurement, Vendor Selection, Versatility