Novant Health

Integrated health network with care facilities

Clinical Services Navigator

Nursing & Frontline Patient CareUpdated on Nov 12

Part-timeWinston-Salem, NC, USANo salary listed

About the Job

Requirements

A high school diploma or GED is required.
A registered nurse license in the appropriate state is required.
Three to five years of nursing experience is required.
The ability to successfully complete generic and department-specific skills validation and competency testing is required.

Responsibilities

Assist the clinic with rooming patients.
Triage patient calls.
Explain processes to patients in plain language and use teach-back to ensure understanding.
Provide patient care with empathy and professionalism.
Collaborate with a multidisciplinary team to deliver healthcare services.
Participate in the stroke support group.
Monitor the schedule for appropriateness.
Call patients after hospital discharge to ensure continuity of care.

Desired Qualifications

A four-year or bachelor’s degree is preferred.
Two years of experience caring for the targeted patient population is preferred.
Experience in a broad range of clinical situations or settings is preferred.

What We Offer

Clinical Service Navigator (RN)

Location: Winston-Salem, North Carolina

Department: Neuro & Sleep Clinic

Employment Type: Part Time, 32 hours per week. Monday-Thursday 8am-5pm

Benefits:

Competitive Compensation: Attractive salary with opportunities for advancement.
Comprehensive Benefits: Medical, dental, vision, life insurance, and retirement savings plans.
Professional Development: Access to continuous learning and career growth opportunities.
Inclusive Culture: A diverse and inclusive work environment that values each team member.
Work-Life Balance: Generous paid time off and wellness programs.

What You'll Do

Position Overview

Assist clinic with rooming of patients.
Triage patient calls.
Explain all processes to patients in plain language and utilize teach back to ensure understanding.
Provide exceptional patient care, demonstrating empathy and professionalism.
Collaborate with a multidisciplinary team to deliver high-quality healthcare services.
Be active participant in stroke support group.
Monitor schedule for appropriateness.
Call patients post discharge from hospital to ensure continuity of care.

What We're Looking For

Education:
- High School or GED, required.
- 4 Year / Bachelors Degree, preferred.
Experience:
- Three to five years of nursing experience, required.
- Two years of experience in care of targeted patient population; experience in a broad range of clinical situations or settings, preferred.
Licensure/Certification:
- RN license in Appropriate State, REQUIRED
Additional Skills/Requirements (required):
- Ability to successfully complete generic and department-specific skills validation and competency testing.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

199002

About the Company

Novant Health

Integrated health network with care facilities

Novant Health operates an integrated healthcare network with hospitals, clinics, urgent care, imaging and pharmacy services across North Carolina and South Carolina. Its care model connects facilities and clinicians to provide a coordinated continuum of care, from primary and specialty services to outpatient and virtual visits. The network sets itself apart through its scale as an integrated system, a strong safety and quality focus, and active use of clinical trials and innovative care delivery; it also emphasizes community benefits and a large virtual care platform. Its goal is to improve community health by expanding access to safe, high-quality care and advancing health outcomes through research, innovation in care delivery, and value-based partnerships.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Charlotte, NC
Founded: 1997

Recently Posted Jobs

Explore more opportunities at Novant Health

See more jobs