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CentroMed

Non-profit health center delivering primary care

Eligibility Specialist - Bilingual

Full-Time
No salary listed
Entry
San Antonio, TX, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • High school graduation or equivalent is required.
  • At least six months of experience in a health care setting is required; public health experience is preferred.
  • Calculator use and computer experience are preferred.
  • Must have working knowledge of basic math.
Responsibilities
  • Participate in patient eligibility determination for Ryan White programming.
  • Remain current on patient eligibility requirements and enrollment protocols.
  • Serve as the primary contact for management of the Ryan White database used to document clinic activity and complete the annual Ryan White Service Data Report.
  • Maintain the Ryan White database system reflecting clinic services related to Ryan White-eligible patients, including Take Charge Texas or other Ryan White-related database systems.
  • Determine patient eligibility to ensure Ryan White compliance and interview patients and gather information as required.
  • Complete necessary forms and maintain complete and accurate client records.
  • Comply with Ryan White, state, and private funding requirements.
  • Participate in audit preparations and Ryan White program reporting requirements.
  • Work closely with the Clinic Manager regarding compliance with Ryan White policies, procedures, and protocols implemented for program compliance.
  • Participate in the agency’s Quality Improvement Program.
  • Uphold CentroMed’s mission and values relating to ethics, integrity, safety, corporate responsibility, and objectives.
  • Maintain excellent customer service internally and externally.
  • Abide by all policies and procedures set forth by CentroMed.
  • Protect consumers’ personal, confidential, and identifiable information; prevent unauthorized disclosures and maintain Health Insurance Portability and Accountability Act standards and requirements.
  • Assist in training new employees in performing their duties as requested.
  • Perform duties in conformance with appropriate safety and security standards.
  • Perform other duties as assigned.
  • Perform work on-site as designated.
Desired Qualifications
  • Public health experience is preferred.
  • Computer experience is preferred.

About the company

CentroMed is a non-profit Federally Qualified Health Center providing primary care, dental, behavioral health, women's health, pediatrics, and HIV/AIDS care across more than 20 sites in the San Antonio area. Its services are designed for underserved and low-income residents, with care available regardless of ability to pay, funded by program service fees, federal grants, and private contributions, and it accepts Medicare and Medicaid. The organization began in 1971 as a counseling program and expanded over the years to medical, dental, and OB-Gyn/perinatal clinics, building partnerships with local health systems to extend access. CentroMed aims to increase access to affordable, comprehensive healthcare through a network of clinics and community partnerships, serving a broad client base including families, homeless individuals, and vulnerable populations.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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Simplify Jobs

Simplify's Take

What believers are saying

  • Joaquin Castro secured $4.658 million for CentroMed in February 2024.
  • Methodist Healthcare Ministries included CentroMed among 61 nonprofits funded in 2026.
  • CentroMed still lists active eligibility services and multiple clinics in 2026, signaling operating continuity.

What critics are saying

  • The 2024 breach triggered class-action litigation; the Fifth Circuit ruled Feb. 6, 2026.
  • A 2025 pediatric assault allegation against an employed doctor damaged trust and supervision credibility.
  • Federal grant dependence exposes CentroMed to reimbursement cuts; losing HRSA support cripples operations.

What makes CentroMed unique

  • CentroMed serves uninsured patients through sliding-fee FQHC care across San Antonio.
  • Ernesto Gómez has led CentroMed since 1971, giving rare community continuity.
  • Its multi-site network spans primary, dental, behavioral, women’s health, and HIV care.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • Wellness Program
  • Paid Holidays
  • Paid Vacation