Full-Time

Eligibility Specialist

Bilingual

CentroMed

CentroMed

Non-profit health center delivering primary care

No salary listed

San Antonio, TX, USA

In Person

Category
Clerical & Data Entry (1)
Required Skills
Customer Service
HIPAA
Requirements
  • High school graduate or equivalent.
  • At least 6 months of experience in a health care setting, preferably a public health setting.
  • Experience using computers is preferred.
  • Ability to establish a positive working relationship with staff members and the public.
  • Working knowledge of basic mathematics.
  • Ability to use a calculator.
Responsibilities
  • Participate in patient eligibility determination for Ryan White programming.
  • Remain current on patient eligibility requirements and enrollment protocols.
  • Serve as the primary contact for managing the Ryan White database used to document clinic activity and complete the annual Ryan White Service Data Report.
  • Maintain the Ryan White database system reflecting clinic services for Ryan White-eligible patients, including Take Charge Texas and other Ryan White-related database systems.
  • Determine patient eligibility and ensure Ryan White compliance by interviewing patients and gathering information as required.
  • Complete necessary forms and maintain complete and accurate client records.
  • Comply with Ryan White, state, and private funding requirements.
  • Participate in audit preparation and Ryan White program reporting requirements.
  • Work closely with the Clinic Manager regarding compliance with Ryan White policies, procedures, and protocols.
  • Participate in the agency's Quality Improvement Program.
  • Protect and secure consumers' personal, confidential, and identifiable information and prevent unauthorized disclosures in accordance with Health Insurance Portability and Accountability Act standards and requirements.
  • Assist with training new employees as requested.
  • Perform duties in conformance with applicable safety and security standards.
  • Perform other duties as assigned.
  • Perform the work on-site as designated.
Desired Qualifications
  • Experience in a public health setting.
  • Computer experience.

CentroMed is a non-profit Federally Qualified Health Center providing primary care, dental, behavioral health, women's health, pediatrics, and HIV/AIDS care across more than 20 sites in the San Antonio area. Its services are designed for underserved and low-income residents, with care available regardless of ability to pay, funded by program service fees, federal grants, and private contributions, and it accepts Medicare and Medicaid. The organization began in 1971 as a counseling program and expanded over the years to medical, dental, and OB-Gyn/perinatal clinics, building partnerships with local health systems to extend access. CentroMed aims to increase access to affordable, comprehensive healthcare through a network of clinics and community partnerships, serving a broad client base including families, homeless individuals, and vulnerable populations.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Joaquin Castro secured $4.66 million for CentroMed in February 2024.
  • Methodist Healthcare Ministries expanded 2026 San Antonio grant funding to $15 million.
  • Eligibility support and no-denial access strengthen patient volume and community dependence.

What critics are saying

  • The 2023 breach exposed 350,000 records, and 2026 class actions still continue.
  • The Fifth Circuit affirmed remand in February 2026, keeping breach litigation alive.
  • A future ransomware event could shut records, prescriptions, and appointments across San Antonio.

What makes CentroMed unique

  • CentroMed serves 24 sites across Bexar, Comal, and Guadalupe Counties.
  • It combines primary care, dental, behavioral health, women’s health, and HIV services.
  • Its sliding-fee model keeps patients regardless of ability to pay.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Wellness Program

Paid Holidays

Paid Vacation