Manager – Key Expert & Clinical Education Programs

Job Description:

The Manager, Key Expert & Clinical Education Programs manages and executes DEXIS North America Key Expert (KE), clinical education, regional event, and strategic partnership programs. Working within established Marketing priorities and functional guidelines, this role translates business, customer, and market needs into high-quality educational programs, expert engagements, content activations, and partner initiatives. The position works independently across multiple concurrent programs, applies professional expertise to solve complex program challenges, and serves as a resource to internal stakeholders on KE engagement, clinical education, and event execution. In partnership with Marketing, Sales, Product Management, Professional Education, Regulatory, Legal, HCC/Compliance, and external organizations, the role ensures programs are well planned, consistently executed, measurable, and compliant with applicable requirements.

KEY RESPONSIBILITIES

Key Expert Program Management

• Manage the day-to-day North America KE program in alignment with established DEXIS portfolio and Marketing priorities.
• Identify and assess prospective experts using established criteria; coordinate onboarding, contracting, disclosures, renewals, and required documentation with Legal and HCC/Compliance.
• Maintain KE profiles, engagement plans, program history, contractual status, content readiness, utilization, and performance information.
• Coordinate appropriate KE opportunities, including lectures, workshops, webinars, advisory engagements, articles, case development, and congress participation.
• Prepare faculty for assigned programs by coordinating product immersion, approved messaging, presentation development, rehearsals, logistics, and feedback.

Clinical Education Program Execution

• Plan and execute assigned in-person, virtual, hybrid, regional, dealer-supported, and society-based clinical education programs, including regional CE courses initiated or led by Sales.
• Use customer, Sales, and market insights to recommend program topics, formats, audiences, and learning objectives within established annual priorities.
• Develop and maintain repeatable program materials such as faculty guides, run-of-show templates, event checklists, equipment plans, and post-program resources.
• Coordinate content review with Clinical, Product, Regulatory, Legal, and other stakeholders to support accurate, evidence-based education aligned with approved claims.
• Identify opportunities to extend successful education into reusable assets in partnership with Content, Digital, Product Marketing, and Professional Education.

Thought Leadership & Content Activation

• Execute expert-led thought leadership activities against established Marketing and portfolio priorities.
• Coordinate opportunities for KEs and DEXIS subject-matter experts to participate in conferences, publications, webinars, podcasts, professional communities, and owned channels.
• Partner with Communications, Content, Digital, Product Marketing, and agencies on editorial calendars and the repurposing of approved expert-led content.
• Monitor clinical trends, competitor education, association agendas, and engagement results and provide recommendations to improve future programming.

Strategic Partnerships & External Engagement

• Manage assigned relationships with dental associations, education providers, study clubs, dealer partners, publications, conference organizers, and other professional organizations.
• Evaluate sponsorship and partnership opportunities using established criteria for strategic fit, audience quality, educational value, cost, compliance, and expected outcomes.
• Coordinate plans, deliverables, faculty, content, promotion, lead capture, follow-up, and performance reviews for assigned partnerships.
• Serve as the primary day-to-day contact for assigned partners and coordinate internal stakeholders to support consistent execution.

Clinical Events & Operational Excellence

• Coordinate professional education programs, regional meetings, workshops, and strategic events, including Sales-led regional CE courses.
• Provide standardized tools and guidance to Sales and other internal stakeholders to support consistent and compliant regional program execution.
• Manage Cvent or comparable platforms for registration, communications, attendance tracking, reporting, and participant experience.
• Maintain integrated calendars, timelines, dependencies, and risk trackers across assigned KE engagements, education programs, events, and content activations.
• Manage vendors, logistics, equipment, materials, purchase orders, program budgets, reconciliations, and reporting within approved plans.

Measurement & Continuous Improvement

• Track established program measures such as participation, engagement, learner feedback, content performance, KE activation, audience quality, budget performance, and follow-up activity.
• Implement post-program evaluations and stakeholder feedback loops; analyze results and recommend practical improvements.
• Prepare dashboards and business updates summarizing program results, risks, issues, and recommended next steps.
• Use program data and stakeholder feedback to recommend adjustments to faculty, topics, formats, locations, partnerships, and execution approaches.

Cross-Functional Collaboration, Governance & Compliance

• Coordinate cross-functional planning and execution with Sales, Marketing, Product Management, Clinical, Professional Education, Communications, Regulatory, Legal, Finance, and HCC/Compliance.
• Apply established intake, review, approval, contracting, documentation, and escalation processes and recommend process improvements where appropriate.
• Ensure assigned programs adhere to DEXIS policies, SOPs, contractual requirements, approved claims, and applicable healthcare-professional interaction requirements.
• Maintain accurate, audit-ready records for contracts, approvals, attendance, expenses, payments, content, disclosures, and program outcomes.
• Lead assigned projects and workstreams with manageable risk and resource requirements; perform other duties as assigned.

KEY DELIVERABLES & SUCCESS INDICATORS

• Reliable execution of the annual KE and clinical education program plan within approved priorities and budget.
• A current, contract-ready KE network with accurate records and documented engagement activity.
• Consistent, repeatable education programs and toolkits that support high-quality regional execution.
• Coordinated expert-led content and speaking activations aligned with established Marketing priorities.
• Compliant program execution, strong event operations, and complete audit-ready documentation.
• Timely reporting and actionable recommendations based on program data and stakeholder feedback.
• Strong working relationships with KEs, learners, external partners, Sales, and cross-functional stakeholders.

Job Requirements:

MINIMUM REQUIREMENTS

• BS/BA degree in marketing, education, communications, healthcare, business, or a related field, or equivalent relevant experience.
• Minimum 5 years of experience in professional education, Key Expert/KOL management, clinical marketing, events, strategic partnerships, or a related function; dental, medical device, or healthcare experience preferred.
• Experience coordinating expert, faculty, speaker, professional education, thought leadership, or related programs.
• Experience planning and executing in-person and virtual events, including budgets, vendors, logistics, content, and stakeholder communications.
• Strong project and program management skills with the ability to manage multiple concurrent initiatives independently.
• Excellent written, verbal, presentation, facilitation, and relationship-management skills.
• Proficiency in Microsoft Excel, Word, PowerPoint, Outlook, and event-management platforms such as Cvent or Event Builder.
• Ability to develop sufficient clinical, product, procedural, and market knowledge to support accurate learning solutions and expert programs.
• Ability to travel up to 20% overnight to customer programs, congresses, dealer meetings, faculty engagements, and other business activities.

PREFERRED QUALIFICATIONS

• Experience with imaging, digital dentistry, dental specialties, clinical workflow solutions, or capital equipment.
• Experience partnering with healthcare professionals, academic faculty, speakers, societies, publications, and continuing-education providers.
• Experience supporting clinical content, speaker programs, advisory boards, or integrated thought leadership campaigns.
• Working knowledge of healthcare compliance, fair-market-value, disclosure, contracting, and content-approval requirements.
• Experience with CRM, learning management, marketing automation, analytics, or dashboard tools used to connect education and engagement data.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands and work environment described are representative of those encountered while performing the role. Reasonable accommodations may be made to enable individuals to perform the essential functions. The employee is frequently required to sit, occasionally required to stand and walk, and may occasionally lift up to 25 pounds.

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ABOUT ENVISTA HOLDINGS CORPORATION

Envista is a global leader in the dental industry, uniting more than 30 trusted brands—including DEXIS, Kerr, Nobel Biocare, and Ormco—under one mission: partnering with dental professionals to improve patients’ lives. With a heritage of category-defining innovation, our brands have shaped modern dentistry: Nobel Biocare introduced the first dental implant, Ormco is a pioneer in both traditional and digital orthodontics, DEXIS has long been at the forefront of 2D, 3D and intraoral imaging, and Kerr has supported clinicians for over 135 years.  Our high-performing culture is underpinned by our CIRCLe Values and the Envista Business System.  Guided by these, we deliver a comprehensive portfolio of technologies, consumables, and services that empower clinicians to provide confident, efficient care—today and for the future.  Learn more at http://envistaco.com

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Target Market Salary Range:

Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.

For Field Sales roles, the salary range listed reflects base pay only and does not include incentive pay opportunities under the applicable sales compensation plan

$99,100 - $121,200

Operating Company:

DEXIS

Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: http://www.dol.gov/ofccp/regs/ compliance/posters/pdf/eeopost.pdf.

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate.  Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes.  An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening.  Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.