Control Testing Manager-2

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Control Testing Manager-2Manager for Technology & Operations 1LoD
Control Testing

Job Description Summary


Background

The company
• Vocalink Limited (VLL) is a technology driven payments company with a unique and unrivalled position within the UK domestic payments industry.
• VLL has 4 core service offerings which it delivers in a highly resilient, secure and seamless way, namely:
1. Bacs - which processes 90+% of UK government benefits, 90% of UK salaries and 70% of household bills (Bacs);
2. FPS - the world’s first 24*7*365 real time payment system;
3. LINK - UK’s ATM network that connects to over 53,000 cash machines; and
4. ICS – an image based clearing system for cheques processing (ICS).
• Due to these responsibilities and its strategic importance to the UK economy, VLL is designated as a Critical National Infrastructure (CNI) and is regulated by the Bank of England.
• VLL is also an integral member of the Mastercard Group and with it the benefits of financial security, economies of scale as well as access to innovative technologies and a global talent base.

The Team
• VLL, in line with its industry peers operates a 3 Lines of Defence(3LOD) risk management model.
• This role is within the 1st Line Risk and Controls Team.
• The Team supports both the Technology and Operations (T&O) functions to ensure compliance to VLL risk management policies and standards including the Control Management Framework
• The Team manages the T&O 1LoD agenda, oversees the governance activities, and provides visibility through reporting and dashboards at all organisational levels. It supports the T&O teams in ensuring consistency in methodology use, assessment processes, and reporting against plans/results, while promoting risk awareness and a proactive risk culture.
• The team operates separately from business operations to ensure that control testing is conducted independently.
• This is an exciting opportunity to join a growing team whose remit covers the breadth of VLL’s operation with exposure to senior stakeholders across the organisation.

Role overview
• Conduct Control Testing across T&O domains
• Collaboration with Control Owners and Operators
• Support and education on Control Testing to 1LoD teams
• Reporting on progress against plan, results and follow-up activities
• Reporting key risk information to appropriate governance forums

 
Responsibilities of the role
• Conducting control testing across Technology & Operations (T&O) domains in line with the Annual Test Schedule, the VLL Controls Management Framework, supporting processes, and governance
• Collaboration with Control Owners and Operators to gather evidence, identify control gaps, and documenting issues and actions to close any identified gaps
• Identifying areas for improvement to ensure effective, efficient and visible processes and supporting documentation
• Collaboration with colleagues from the 1.5 and 2nd line risk functions
• Consolidating, reviewing and reporting key Control Testing information to appropriate governance forums, key stakeholders and 2LOD functions
• Supporting the development and/or implementation of applicable procedures to enable effective 1LOD adoption of VLL’s risk management policies and processes
• Supporting and deputising for the Director of 1st Line Risk & Controls in the discharge of their responsibilities, including performance management and mentoring/coaching of team members as required
• Present and engage effectively with senior leaders across Vocalink and Mastercard


Relevant experience
• Experienced in control testing in a Technology environment [Mandatory]
• Investigative and analytical experience (e.g. enquiry, scanning, analysis, interviewing, testing) [Mandatory]
• Creation and presentation of reporting on control data/plan schedule for audiences at all levels [Mandatory]
• Stakeholder management in an environment with competing priorities [Mandatory]
• Experience in delivering presentations and engaging with senior leadership at the Executive level and above [Preferred]


Relevant skills
• Excellent communication skills (both written and oral)
• Excellent reporting and presentation skills
• Ability to self-start, problem-solve and motivate/lead other team members
• Ability to prioritise and plan workload based on Business needs and outcome
• Ability to remain calm and focused when working under pressure
• A flexible yet delivery-orientated mindset
• Adept use of MS Word, Excel, PowerPoint & SharePoint
• Basic understanding of database management and SQL

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.