Princess Cruises

Premium cruise line with global itineraries

Youth Staff - Ihr

TrainingUpdated on Nov 14

Full-timeMexico City, CDMX, MexicoNo salary listedIn-person

About the Job

Requirements

A minimum of two years of previous work experience in a youth-related field, which may include learning, recreation, teaching, or similar work.
Fluent English language skills, both verbal and written.
An understanding of guest service and the ability and willingness to deliver outstanding service to guests.
Medical First Aid and Basic Life Support certification are required.

Responsibilities

Implement and supervise programs and activities for children and teens in accordance with safety requirements and company guidelines.
Deliver a welcoming and entertaining youth experience for guests in accordance with brand standards.
Own the experience area and support the development, implementation, and execution of initiatives; follow the Youth Program activity schedule created by the Youth Activities Manager.
Provide service with enthusiasm and genuine interest while working with parents and children.
Help the Youth Activities Manager plan and prepare activity schedules for all age groups in accordance with departmental policies and procedures.
Monitor inventory of supplies and equipment, and communicate procurement needs to the Youth Activities Manager.
Assist with prompt and accurate Youth Program documentation and administration, including registration cards, sign-in sheets and forms, guest in Focus files, and incident reports.
Meet the defined Entertainment Youth and Family Experience targets by supporting a personalized, guest- and teammate-centric experience culture.
Participate in Youth Staff meetings, orientations for new staff, and training and development programs as directed by the Youth Activities Manager.

Desired Qualifications

Formal education or a credential in education or a related field is strongly preferred.
Knowledge of additional languages is preferred.

By applying to this position, your application will be submitted to InSearch HR, one of Princess Cruises official Hiring Partners based in Mexico. A recruiter from In Search HR will contact you soon if your qualifications align with our requirements for this position.

As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.

We appreciate your patience as we carefully review each candidate.

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.

An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.

As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Implements and supervises programs and activities for children and teens in accordance will all safety requirements and Company guidelines.
Consistently delivers a welcoming and entertaining youth experience for our guests in accordance to brand standards.
Owns their experience area and supports the development, implementation, and execution of initiatives; follows the Youth Program activity schedule as created by the Youth Activities Manager.
Provides excellent service by demonstrating enthusiasm and genuine interest while working with both parents and children.
Helps the Youth Activities Manager plan and prepare activity schedules for all age groups per departmental policies and procedures.
Monitors inventory of supplies and equipment, and communicates procurement needs to Youth Activities Manager.
Assists with prompt and accurate Youth Program documentation and administration, including registration cards, sign-in sheets and forms, guest in Focus files, and incident reports.
Consistently exceeds the Entertainment Youth and Family Experience defined targets by driving a personalized guest and teammate centric and experience culture.
Participates productively in Youth Staff meetings, orientations for new staff, and training and development programs as directed by the Youth Activities Manager.

Formal education or credential in education or related field is strongly preferred.
A minimum of two years previous work experience in a youth-related field is required; this may include learning, recreation, teaching or similar.
Fluent English language skills, both verbal and written.
Knowledge of additional languages is preferred.
Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests.
Motivation to excel in all aspects of job duties and responsibilities.
Personable communicator with outstanding social skills and a warm, friendly, and caring personality.
Ability to continuously surprise and delight guests throughout their cruise experience.
Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.
Medical First Aid / BLS (Basic Life Support) Certification required.

About the Company

Princess Cruises

Premium cruise line with global itineraries

Princess Cruises operates a fleet of modern ships that sail to more than 380 destinations on over 160 itineraries, offering premium cruise vacations. Guests board ships to enjoy dining, entertainment, and activities both at sea and in port. The product centers on all-inclusive cruise experiences with accommodations, meals, and excursions bundled into itineraries, and it uses Princess MedallionClass technology—wearable devices and a companion app—to streamline check-in, service requests, and personalized interactions before and during the voyage. The company sets itself apart with its premium positioning, extensive global network of itineraries, strong emphasis on guest service, and the MedallionClass experience, supported by a large team on land and at sea. The goal is to provide memorable travel experiences with high standards of safety, environmental stewardship, and customer care, helping guests create lasting memories.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Santa Clarita, CA
Founded: 1965

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