Full-Time
Onboarding Specialist
Cellara
Cell culture LIMS and ELN platform
No salary listed
Madison, WI, USA
In Person
Bachelor's
 Customer Experience & Support (2) |
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- A Bachelor of Science degree in life sciences or equivalent experience is required.
- Experience in stem cell culture is required.
- A strong understanding of culture workflows is required.
- Excellent verbal and written communication skills are required.
- Excellent critical thinking skills are required.
- Onboard new users and support them in adopting and using CultureTrax.
- Enable new users to become proficient with the product quickly and easily.
- Create educational materials for training and reference.
- Support users as new product features are continually rolled out.
- Help ensure that users have a positive experience with the product and company.
- At least 3 years of experience working in a cell culture laboratory is preferred.
- Experience in a customer success, technical support, or account management role is preferred.
- Experience in a software-as-a-service technology company is preferred.
CultureTrax offers a cloud-based platform that unifies LIMS and ELN capabilities for cell culture research. Scientists enter and monitor materials, workflows, and protocols in real time, enabling shared access and collaboration across teams. The system is tailored to cell culture, helping reduce dependence on individual operators, speed up onboarding, and improve experimental reproducibility. Its goal is to digitize lab operations and data management to accelerate discovery and ensure data integrity in biotechnology and life sciences.
Company Size
N/A
Company Stage
Series A
Total Funding
$1.4M
Headquarters
Madison, Wisconsin
Founded
2012
Simplify's Take
What believers are saying
- August 18, 2026 onboarding hiring signals active customer adoption and feature rollout.
- Website updates November 3, 2025 show ongoing product maintenance and SaaS delivery.
- FDA data-integrity pressure rewards audit trails and documentation tools like CultureTrax.
What critics are saying
- Cellara shows no disclosed funding after 2019, constraining sales, support, and R&D.
- Benchling and generic ELN/LIMS vendors already bundle adjacent lab workflows and collaboration.
- If stem-cell labs standardize elsewhere, CultureTrax stays niche with limited exit value.
What makes Cellara unique
- CultureTrax targets stem-cell workflows, not generic ELN/LIMS, since June 2019 launch.
- The platform structures daily protocols, materials, and lineage tracking for reproducibility.
- Cellara markets itself as the first software platform for stem cell culture.
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