Restaurant Manager
About the job
- A minimum of 2 years of proven success in a restaurant setting is required.
- Previous restaurant management experience is preferred but not required.
- ServeSafe certification is required.
- A basic understanding of Microsoft programs is required.
- Experience in a high-volume setting and a flexible schedule are required.
- The candidate must be willing to perform hands-on work, including standing for up to 10 hours at a time and lifting at least 50 pounds.
- The candidate must be able to work weekdays, weekends, and holidays except Thanksgiving and Christmas, and may be scheduled to open or close.
- Basic Spanish is preferred but not required.
- Conduct day-to-day restaurant operations according to company standards and policies.
- Manage and supervise front- and back-of-house employees while engaging with guests and providing hospitality.
- Serve as the shift-to-shift point of contact for front- and back-of-house team members.
- Mentor, teach, and train hourly line staff to perform at a high level and exceed expectations, while building employee relationships that foster loyalty and teamwork.
- Adhere to and coach standard operating procedures for all front- and back-of-house hourly positions.
- Resolve guest-related issues.
- Maintain a dining-room presence to ensure hospitality and smooth service flow.
- Conduct daily pre-shift meetings with hourly staff.
- Perform end-of-shift closing duties to company standards.
- Communicate operational updates to the General Manager.
- Interview and hire new hourly line staff.
- Administer progressive discipline to hourly line staff when necessary.
- Monitor staff performance and participate in staff performance reviews.
- Assist with restaurant opening and closing when necessary.
- Experience with Brink POS is preferred.
About the company
Sally’s Apizza serves traditional New Haven-style pizza. It makes hand-crafted pies with distinctive tomato sauce, a chewy yet crispy crust, and an oven-kissed char, baked in custom-designed ovens according to the original family recipes. The product works by baking dough that’s shaped by skilled bakers in ovens designed to achieve a specific balance of crust texture and charring, then topping with its signature sauce and toppings. The company differentiates itself from competitors by staying true to authentic New Haven apizza techniques and recipes while expanding to new locations across the United States, emphasizing a handcrafted process over mass production and using uniquely designed ovens to reproduce a consistent, classic bake. The goal is to grow the brand with more open locations across the USA while preserving the original methods and flavor that define Sally’s Apizza."}்```Oops```````? Wait ensure valid JSON. I included stray characters. Let's redo. We'll provide clean.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
New Haven, Connecticut
Founded
1938
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Simplify's Take
What believers are saying
- Sally’s opened Dorchester in September 2025 and keeps expanding across Massachusetts.
- Official August 2026 locations show Woburn, Dorchester brunch, and new builds in Seaport, Concord, Weymouth.
- Recent Connecticut and Massachusetts openings prove demand for the brand outside New Haven.
What critics are saying
- SoNo Collection sued Sally’s for $3.8 million in April 2026 over Norwalk delays.
- The lawsuit cites default notices, unpaid rent, and contractor liens against Lineage Hospitality.
- Execution risk is severe: stalled Norwalk openings can choke cash, damage landlords, and slow expansion.
What makes Sally’s Apizza unique
- Sally’s serves authentic 1938 New Haven-style coal-fired apizza, charred, thin, and sauce-forward.
- Its New Haven heritage and cult regional brand separate it from chain pizza concepts.
- The concept travels well: Dorchester, Woburn, and Connecticut sites all reinforce the same identity.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Work Hours
- Paid Sick Leave
- Referral Program