Ophthalmic Technician

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides individualized, direct patient care of assigned patients under the supervision of a licensed healthcare provider. Assists in the implementation of the delivery of health care services and provides care and service with individuals of all assigned age groups.

Ophthalmic Tech-Certified

Education 

Required - High School diploma or equivalent

Preferred - Completion of a four year Ophthalmic Medical Technology program

Work Experience

Required - None.

Preferred - Experience in an ophthalmic care setting

Certifications

Required - Certified Ophthalmic Technician (COT) through JCAHPO

Basic Life Support (BLS) certification through the American Heart Association

Knowledge Skills and Abilities (KSAs)

• Must have computer and/or mainframe terminal and multi-line telephone skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Good interpersonal skills.
• Ability to and experience working with and maintaining confidential information.
• Ability to use equipment, perform tests and read results, as needed, including: visual acuity, extra ocular motility, pupil evaluation, confrontational fields, color vision, stereo vision, tonopen/applanation tonometry, lensometry, keratometry, eye irrigation, refractometry, manual a-scan measurements, topography, brightness acuity testing, and slit lamp examination.
• Ability to assist with removal and insertion of contact lenses.

Job Duties

• Supports Provider/Physician to ensure readiness for patient visit.
• Supports Provider/Physician during encounter with patient.
• Supports Provider/Physician following patient visit.
• Provides excellent telephone communications.
• Completes appropriate documentation.
• Achieves Nurse/Asst percentile rank and promptness in returning phone calls in patient satisfaction scores.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.

Ophthalmic Tech

Education 

Required - High School diploma or equivalent

Preferred - Bachelor's degree in Ophthalmic Medical Technology

Work Experience

Preferred - 2 years experience or Associate’s degree in Ophthalmic Assisting.
Experience with ophthalmology examinations in a high patient volume department.

Certifications

Required - Basic Life Support (BLS) from the American Heart Association

Preferred - Certified Ophthalmic Technician (COT) through JCAHPO

Knowledge Skills and Abilities (KSAs)

• Must have computer and/or mainframe terminal and multi-line telephone skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Good interpersonal skills.
• Ability to and experience working with and maintaining confidential information.
• Experience working in a fast-paced environment with minimal supervision.
• Experience in transcribing all information accurately, neatly and clearly.
• Skill working to prescribed clinic and ophthalmic standards.
• Ability to use equipment, perform tests and read results, as needed, including: visual acuity, extra ocular motility, pupil evaluation, confrontational fields, color vision, stereo vision, tonopen/applanation tonometry, lensometry, keratometry, eye irrigation, refractometry, manual a-scan measurements, topography, brightness acuity testing, and slit lamp examination.
• Ability to assist with removal and insertion of contact lenses.

Job Duties

• Enables clinic operations by effectively managing the patient flow in and out of exam rooms.
• Retrieves and collates patient information for provider.
• Cleans stocks and maintains exam rooms, procedure rooms, instruments and equipment and prepares patient for provider exam.
• Obtains near and distant visual acuity, amsler grid, worth 4dot, color vision, stereo vision, and basil tear secretion tests.
• Pulls patient's contact lens records for optometrist review.
• Cleans, disinfects and packs instruments for autoclaving.
• Documents per department guidelines, pertinent patient information in medical record (including, but not limited to, vital signs, height, weight, allergies, brief history, patient instructions, communication of test results, etc).
• Ensures future appointments have been scheduled or communicated and referrals/pre-authorizations have been initiated and obtained.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical essential functions of this job include (but are not limited to) the following:  Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

There is no occupational risk for exposure to communicable diseases

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

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Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.