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ProArch

Cloud consulting, analytics, cybersecurity, product engineering

Jira Administrator

Full-TimeUpdated on 10/17/2026
$140k - $160k
Senior
Atlanta, GA, USA
Remote
IT OperationsEnterprise Applications

About the job

Requirements
  • Seven or more years of experience as a Jira/Confluence Administrator, preferably in a self-hosted environment.
  • Proficiency with Jira project and workflow configurations, custom fields, dashboards, and permission schemes.
  • Experience with Linux system administration, scripting in Bash and Python, and application monitoring.
  • Familiarity with ITSM or agile workflows.
  • Ability to support users and resolve technical tickets.
  • Strong communication, documentation, and collaboration skills, with a proven record of cross-functional teamwork.
  • Ability to deliver high-quality, maintainable solutions in a fast-paced environment.
  • Demonstrated commitment to ownership, continuous improvement, and being a reliable, respectful team member.
Responsibilities
  • Support and maintain self-hosted and Atlassian Cloud environments as needed, including migration readiness and hybrid expertise.
  • Manage user permissions, projects, workflows, schemes, plugins, and integrations.
  • Administer Confluence spaces, templates, and macros, and manage permissions and integrations with Jira and external systems.
  • Ensure system reliability, uptime, performance, and backups.
  • Support transition to or coexistence with Atlassian Cloud, including user provisioning, SSO integration with Okta and Azure AD, and cloud-based app support.
  • Automate common processes and reporting to support team initiatives.
  • Implement best practices for issue tracking, agile boards, SLAs, and project templates.
  • Integrate Jira and Confluence with other tools such as Azure DevOps.
  • Administer and customize apps such as ScriptRunner, Automation for Jira, and Insight/Assets.
  • Build lightweight automations and integrations using REST API, Groovy, and automation rules.
  • Respond to service desk tickets related to Jira/Confluence and other supported tools.
  • Provide user training, documentation, and technical support to internal teams.
  • Work closely with stakeholders from Engineering, Security, and Operations.
  • Contribute to internal projects such as access automation or policy implementations.
  • Assist with other tools and platforms under the Enterprise Operations scope.
Desired Qualifications
  • Atlassian certifications ACP-100, ACP-120, or ACP-200.
  • Experience supporting both Atlassian Server/Data Center and Cloud.
  • Familiarity with Agile/DevOps toolchains such as Azure DevOps, GitLab, and CI/CD systems.
  • Familiarity with SSO/IDP integration, such as Okta and Azure AD.
  • Experience with ScriptRunner, REST API, or automation tools.

About the company

ProArch provides cloud consulting, data analytics, cybersecurity, and product engineering services to a wide range of industries. It designs tailored engagements that transform clients’ IT infrastructure into business enablers. The company offers managed services and project-based work, including managed detection and response, attack surface reduction, governance, risk, and compliance (GRC), cloud infrastructure, data analytics and AI, and software development. Its approach centers on eliminating roadblocks and turning obstacles into opportunities to help clients focus on achieving their business objectives. ProArch’s goal is to support measurable business growth by delivering practical IT transformations and solutions.

Company Size

201-500

Company Stage

Growth Equity (Venture Capital)

Total Funding

$25M

Headquarters

Atlanta, Georgia

Founded

2006

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Simplify's Take

What believers are saying

  • ProArch published August 2026 Synapse-to-Fabric modernization work, proving active delivery.
  • The firm launched Microsoft Agent 365 and Purview guidance in September 2026.
  • Revelio Labs estimated 689 employees in March 2026, indicating no major contraction.

What critics are saying

  • ProArch depends heavily on Microsoft’s ecosystem; partner changes instantly squeeze demand.
  • Fierce competition from Accenture, Infosys, and boutique Microsoft partners compresses margins in 2026.
  • A single large client loss or security breach would damage a consulting brand quickly.

What makes ProArch unique

  • ProArch holds top Microsoft Solutions Partner designations across Azure, Data & AI, Modern Work, Security.
  • Its August 2026 Fabric partner page sells assessment-to-optimization delivery around OneLake and governance.
  • ISO 27001 certification and managed DLP expertise strengthen enterprise security credibility.

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Benefits

  • Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

3%
PR Newswire
Mar 1st, 2023
Cybersecurity Firm Proarch Achieves Iso 27001 Certification

Achieving ISO 27001 is a testament to ProArch’s commitment to security. .

Business Wire
Jan 18th, 2023
ProArch Acquires Data Protection Firm Trum & Associates

ProArch, a global IT consulting and services organization, announced the acquisition of Trum & Associates, a data protection company in Florida.

Business Wire
Jan 17th, 2023
Proarch Acquires Data Protection Firm Trum Associates

ATLANTA--(BUSINESS WIRE)--ProArch, a global IT consulting and services organization, announced the acquisition of Trum & Associates (Trum), a data protection company with a deep understanding of regulatory compliance headquartered in Destin, Florida. The acquisition expands ProArch’s cybersecurity and governance, risk, and compliance (GRC) practices to secure enterprise data to prevent data breaches and establish a culture that values safeguarding corporate data.“We are excited to bring enhanced data protection to ProArch’s clients to ensure that business data is secure, available and compliant wherever it resides,” said ProArch Founder and CEO Santosh Kaveti. “ProArch’s cybersecurity and compliance experience, combined with Trum’s proven data protection methodology and data loss prevention (DLP) managed services, will create robust solutions that mitigate long-term risk and prevent financial loss, reputation damage and non-compliance.”Since 2010, Trum has focused on helping organizations effectively protect and manage sensitive data. Trum’s portfolio of services includes data loss prevention strategy and implementation, data security assessments, data retention, managed DLP services and data management training. Security-conscious companies choose Trum for its technology and vendor-agnostic data protection best practices methodology, as well as expertise in implementing and managing data loss prevention programs.“Data is the most important asset for every organization today, which is why it is crucial to know where data is stored and who can access it in order to prevent compromise,” said Kaveti. “When organizations can put the focus on deriving value from their data versus protecting it, revenue-generating opportunities will surface.”About ProArchHeadquartered in Atlanta with offices around the globe, including London and India, ProArch is a global IT consulting and services firm serving hundreds of clients with specializations in cybersecurity and compliance, cloud and infrastructure, data and AI, and software development

Business Wire
Oct 19th, 2022
Proarch, Nerdio And Rimo3 Join Forces To Help Enterprises Succeed With Highly Comprehensive Desktop-As-A-Service

ATLANTA--(BUSINESS WIRE)--ProArch, a global IT services and consulting firm and top Microsoft Solutions Partner, has partnered with Nerdio — the premier solution for organizations looking to deploy virtual desktops in Microsoft Azure — and Rimo3 — the leading innovator of intelligent, automated, testing and modernization solutions for enterprise Windows applications — to fortify ProArch’s Desktop-as-a-Service (DaaS) solution. Gartner projects the demand for DaaS to grow 253% between 2021 and 2024. Recognizing a market and skills gap, ProArch has enlisted Nerdio and Rimo3 to deliver a highly comprehensive DaaS solution that supports modern cloud strategies that enterprise IT leaders are looking to adopt

The Joplin Globe
Feb 22nd, 2022
Proarch acquires Enhops

ProArch, a digital transformation, modernization, and managed services business, announced the acquisition of Enhops, a software testing and quality assurance company headquartered in Plano, Texas, and Hyderabad, India.