Senior Analyst - Talent Analytics & Business Intelligence

About the Role

As a Senior Analyst, Talent Analytics & Business Intelligence at NinjaOne, you’ll build the business intelligence, capacity modeling, and technical solutions that support our global hiring strategy. You will report to the Senior Manager, Talent Acquisition Operations & Analytics.

In this hands-on role, you will turn recruiting and workforce data into reliable insights that help leaders anticipate hiring needs, deploy recruiting resources effectively, and improve hiring performance. You will build dashboards, develop analytical data models, automate reporting, and strengthen the connections between our data, systems, and business decisions.

You will partner closely with TA leadership, TA Operations, HRIS, Finance, and Business Systems Engineering to establish a scalable analytical foundation for Talent Acquisition. Success requires technical depth, sound business judgment, and the ability to translate open-ended questions into practical solutions and clear recommendations.

Location - This is a hybrid role based out of our Austin, TX office.

*Onsite interviews may be required for this role

The ideal candidate has: worked with Greenhouse, Dayforce, and SQL, building dashboards in Power BI, Tableau, Looker, or a comparable BI platform, and using APIs, scripting, and approved automation tools to streamline data preparation and reporting. Knowing data modeling, data transformation, and data quality controls that specifically relate to talent acquisition will help you.

What You’ll be Doing

Build business intelligence and advanced analytics

• Design, develop, and maintain dashboards that provide visibility into hiring demand, recruiting performance, pipeline health, and progress against hiring plans.
• Establish consistent metric definitions, reporting logic, and analytical methods across regions and functions.
• Analyze recruiting funnel performance, conversion rates, time in stage, source effectiveness, offer acceptance, and hiring outcomes to identify opportunities for improvement.
• Develop self-service reporting that gives leaders timely access to trusted information.
• Translate findings into clear recommendations that support operational and strategic decisions.

Develop capacity models and hiring forecasts

• Build and maintain capacity models that connect hiring demand, recruiter workload, productivity, requisition complexity, and expected hiring timelines.
• Develop hiring forecasts and scenario analyses to help leaders evaluate priorities, resource requirements, and delivery risks.
• Assess tradeoffs across internal recruiting capacity, contract recruiters, and agency support.
• Incorporate relevant workforce planning inputs, including approved headcount, anticipated attrition, geography, and historical hiring performance.
• Monitor actual results against assumptions and refine models as business needs and recruiting conditions change.

Create reliable analytical data foundations

• Use SQL and other technical tools to combine, transform, and reconcile data from recruiting, HR, workforce planning, and related business systems.
• Build and maintain reusable analytical datasets and data models that support consistent reporting and analysis.
• Establish validation checks to identify missing information, inconsistent definitions, and data discrepancies.
• Investigate data quality issues and partner with system and process owners to resolve their underlying causes.
• Document data sources, business rules, calculations, and dependencies so analytical solutions can be maintained and scaled.

Deliver automation and technical solutions

• Automate recurring reporting, data preparation, reconciliation, and quality checks to reduce manual effort and improve reliability.
• Use APIs, scripting, and approved automation tools to support data extraction, transformation, and analytical workflows.
• Serve as a technical resource for Greenhouse reporting, data access, and analytics-related improvements.
• Translate analytical needs into technical requirements and partner with HRIS and Business Systems Engineering on integrations, testing, and troubleshooting.
• Evaluate new tools and capabilities, including AI-enabled solutions, that can improve insight delivery and operational efficiency.

Support business decisions and adoption

• Partner with TA leaders to frame business questions, prioritize analytical work, and define measures of success.
• Assess recruiting channel performance, agency effectiveness, resource utilization, and recruiting costs.
• Present findings to technical and nontechnical audiences, clearly explaining assumptions, limitations, and recommended actions.
• Help stakeholders interpret dashboards and apply insights consistently.
• Follow established access controls and data handling standards for candidate and employee information.

About You

• Five or more years of experience in business intelligence, data analytics, people analytics, recruiting analytics, or a related analytical role.
• Strong SQL proficiency, including experience joining multiple data sources, developing reusable analytical datasets, and validating complex calculations.
• Demonstrated experience independently building dashboards and reporting solutions in Power BI, Tableau, Looker, or a comparable BI platform.
• Hands-on experience with data modeling, data transformation, and data quality controls.
• Experience developing forecasts, capacity models, or scenario analyses that inform business decisions.
• Practical experience using APIs, scripting, or automation tools to streamline data preparation and recurring analytical work.
• Advanced Excel or Google Sheets skills.
• Ability to translate ambiguous business questions into structured analyses, technical requirements, and actionable recommendations.
• Strong communication skills and experience presenting findings to leaders and cross-functional partners.
• Ability to establish new capabilities, work independently, and prioritize effectively in a growing organization.
• Bachelor’s degree in a relevant field or equivalent practical experience.
• Experience in talent acquisition analytics, people analytics, workforce planning, or recruiting operations, with an understanding of recruiting funnels and hiring metrics, is a plus.
• Experience working with Greenhouse or another applicant tracking system, including reporting structures and data extraction, is a plus.
• Experience connecting ATS, HRIS, and workforce planning data is a plus.
• Proficiency in Python or another scripting language for data manipulation, analysis, and automation is a plus.
• Familiarity with cloud data warehouses, ETL/ELT processes, and version control is a plus.
• Experience building analytical capabilities within a global, rapidly growing organization is a plus.
• Experience evaluating recruiting productivity, agency costs, and resource effectiveness is a plus.

What You’ll Love

We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.

Additional Information

This position is NOT eligible for Visa sponsorship. Due to federal government security requirements associated with our FedRAMP-authorized environment, candidates must be U.S. citizens or lawful permanent residents.

*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.