Full-Time

Customer Advocacy Speccialist

Posted on 6/5/2024

PLACE

PLACE

201-500 employees

All-in-one real estate technology platform

Real Estate

Mid

Bellingham, WA, USA

Required Skills
Communications
Requirements
  • Ability to adapt and remain company-minded
  • Experience in customer advocacy
  • Understanding of customer retention principles and strategies
Responsibilities
  • Initial contact and information gathering
  • Locate escalated communications for red flags
  • Identify trends in customer lifecycle
  • Connect customers with appropriate resources
  • Follow up with AO after full dunning
  • Implement customer retention strategies

PLACE is a pioneer in the real estate technology sector, providing an all-encompassing platform that simplifies the property buying and selling process. By integrating services such as mortgage brokering, title and escrow, insurance, and home improvement referrals, employees at this company benefit from a streamlined and innovative work environment. This integration allows agents to focus on high-value advisory roles, fostering professional growth and superior service delivery in the real estate market.

Company Stage

Series A

Total Funding

$100M

Headquarters

Bellingham, Washington

Founded

2020

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

61%