Autobody Repair Operations Coordinator

The Operations Coordinator is responsible for overseeing the workflow of vehicle reconditioning operations, ensuring all vehicles—new and used—are completed within expected delivery timelines. This role requires strong organizational skills, attention to detail, and the ability to work outdoors while managing tasks using Smart Sheets. The coordinator serves as a key point of contact between Dent Wizard, dealership staff, and customers. 

Key Responsibilities: 

• Log and track all vehicle reconditioning work in priority order using Smart Sheets. 

• Coordinate repair activities with service drive staff to ensure timely execution. 

• Order necessary parts and ensure availability for scheduled work. 

• Conduct final inspections to ensure quality standards are met. 

• Manage billing and invoicing between Dent Wizard and the dealership. 

• Interact professionally with dealership customers as needed. 

• Maintain a safe and organized working environment. 

• Ensure tools are in good working condition. 

• Adhere to company procedures and policies at all times. 

• Communicate feedback, issues, and solutions to management. 

• Promote a positive and respectful work culture through collaboration and professionalism. 

Qualifications: 

• Strong communication and interpersonal skills. 

• Excellent organizational and time management abilities. 

• High attention to detail and commitment to quality. 

• Proficiency with digital cameras and Microsoft Excel, Word, and Outlook. 

• Professional appearance and demeanor. 

• Valid driver’s license with a clean driving record. 

Physical Requirements: 

• Regularly required to stand and walk throughout the lot. 

• Frequently required to stoop, kneel, crouch, bend, squat, and climb. 

• Ability to lift up to 45 pounds (e.g., hand tools). 

• Manual dexterity and ability to perform repetitive tasks. 

• Comfortable working in moderate noise levels and outdoor conditions. 

The coordinator ensures all vehicles are completed within the expected delivery times and new and used vehicle reconditioning work is identified and routed as quickly as possible. Keeps track of all work using Smart sheets. 

Essential Duties and Responsibilities 

•  Responsible for logging and tracking all workflow in priority order for use by all shop employees and communicate any issues to the dealer. 

•  Coordination of repair activities with service drive staff. 

•  Order parts as required. 

•  Ensure final inspection meets desired standard. 

•  Manage all billing and invoicing between Dent Wizard and the dealer. 

•  Interact with dealer’s customers as required. 

•  Provide and maintain safe working environment. 

•  Maintain any tools in good working condition. 

•  Follow company procedures and policies at all times. 

•  Communicate to supervisor/management relevant feedback regarding specific issues or solutions to problems, etc. 

•  Exhibit, promote and foster a positive attitude through cooperation with other employees, and a willingness to openly discuss issues with supervisor/management and respectful attitude toward the company. 

 Basic Qualifications 

•  Strong communication and interaction skills required. 

•  Excellent organizational skills required. 

•  Good eye for detail and high quality standards. 

•  Capable of working a digital camera and literate in Excel, Word and Outlook. 

•  A professional appearance at all times. 

•  Valid Driver's License and good driving record required. 

 Physical Requirements 

•  Regularly required to stand and walk. 

•  Frequently required to stoop, kneel, crouch, bend, squat and climb. 

•  Ability to lift up to 45 pounds (light hand tools, etc.). 

•  Manual dexterity, repetitive motion tasks. 

•  Moderate noise level.