Hapag-Lloyd

Global liner shipping and terminal services

Manager – Transshipment

Logistics & TransportationConfirmed live in the last 24 hours

Full-timeSuzhou, Jiangsu, ChinaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree with relevant working experience and/or a shipping background in transportation is required.
Good spoken and written English is required; CET-4 is specified.
Ability to read and write Chinese is required.
Full knowledge of pan-China and international laws and regulations relating to transportation of containers by vessel is required.
Experience managing a team is required.
Familiarity with feeder networks and operations is required.
Ability to work independently is required.

Responsibilities

Take overall responsibility for the team's performance.
Provide coaching and training to team members.
Prepare the team's productivity report and review the team's workload balance.
Review available transportation requests and check for missing information or illogical routing when needed.
Forecast transportation volume based on the booking situation when required by the market.
Prepare cumulative statistics of monthly transshipment volume and trends.
Assist in solving transshipment problems.
Resolve transportation issues related to reported transport executions.
Monitor the team's work-order execution against requests to ensure smooth operations.
Monitor the team against work-order creation and aging targets.
Maintain an up-to-date overview of dangerous goods and refrigerated cargo policies at transshipment ports and outports.
Negotiate with new vendors to establish standard operating procedures and confirm key performance indicators.
Monitor flow share against tender results and escalate missing rates or vendor service failures to procurement.
Monitor vendor performance.
Attend internal meetings to resolve or align cross-functional issues.
Coordinate with the regional transshipment team to review and achieve transshipment key performance indicators.
Oversee maintenance of all FIS applications relating to transportation and transshipment.

Bachelor’s degree with relevant working experience and/or shipping background in transportation.
Good spoken and written English (CET- 4).
Ability to read and write Chinese.
Full knowledge of pan China and international laws and regulations relating to transportation of containers by vessel.
Able to take stress and work under pressure.
Positive attitude and willing to learn.
Able to work independently.
Experience in managing a team.
Analytical and meticulous.
Familiarize with feeder network and operations.

Overall responsible for team’s performance.
Provide coaching and training to team members.
Prepare team’s productivity report and review team’s workload balance.
Getting overview of available transportation requests and check for missing information/illogic routing, etc, if needed.
Forecast transportation volume based on booking situation in case of market requirement.
Prepare an accumulative statistics of monthly T/S volume & trend.
Assist solving transshipment problems.
Solve transportation issues related to reported transport executions.
Monitor team’s execution of work order in line with request to ensure smooth operation.
Monitor team to meet W/O creation and aging targets.
Getting overview of up-to-dated DG and RF policy at transshipment ports/outports.
Negotiate with new vendor to set up SOP and acknowledge our KPIs.
Monitor flow share in line with tender result; escalate to procurement of missing rate & vendor’s service failure, etc.
Monitor vendor performance.
Attend internal meeting to solve/align cross-functional issues.
Coordinate with regional T/S team to review and achieve T/S KPIs.
Oversee the maintenance of all FIS applications with regard to transportation and transshipment.

About the Company

Hapag-Lloyd

Global liner shipping and terminal services

Hapag-Lloyd operates as a global container shipping company providing liner services and related terminal and infrastructure activities. It moves goods by coordinating schedules, bookings, and logistics across its fleet of modern ships (including many reefers) and its network of terminals to deliver end-to-end shipments. The company differentiates itself with its large, modern fleet, expansive global network serving more than 600 ports, and integrated logistics capabilities. Its goal is to offer fast, reliable connections between ports and to expand its terminal and inland logistics services for customers.

Company size: 10,001+
Company stage: IPO
Headquarters: Hamburg, Germany
Founded: 1847

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