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Advocate Health Care

Nonprofit health system delivering comprehensive care

Logistics Technician

Picking & Packing +1Updated on Nov 6
Full-timeOak Lawn, IL, USAIn-person

About the Job

Requirements

  • A high school diploma is required.
  • Twelve months of experience is required.
  • Experience with mainframe or personal computer systems is required.
  • Good communication and customer relations skills are required.
  • Good organization and math skills are required.
  • Computer literacy is required.
  • Ability to function as a team member is required.
  • Ability to prioritize workflow is required.
  • Ability to adapt quickly to change is required.
  • Ability to demonstrate critical thinking is required.
  • Ability to lift up to 35 pounds without assistance is required. For lifts over 35 pounds, lifting equipment or assistance from another associate is expected when available; unique lifting and movement situations are assessed case by case.

Responsibilities

  • Maintain assigned two-bin inventory locations, ensuring inventory is placed in the correct bins, rooms are orderly, standards are followed, bins remain in place, stock is correctly stored, and debris is removed.
  • Pick and pull scheduled inventory to replenish assigned locations accurately, deliver replenishment orders, restock bins, and cycle-count inventory.
  • Check for expired products, replace them, and adjust inventory counts through cycle counts.
  • Perform supplemental restocking when requested.
  • Collect empty bins and returned products from assigned locations, return products to General Stores, and stage returns with the required paperwork and signatures for credit.
  • Perform monthly two-bin inventory of designated locations or as assigned.
  • Use DemandTrack regularly to monitor and track inventory velocity and usage, and recommend PAR adjustments to the Supply Chain Leader.
  • Use the designated automation for scheduled General Stores cycle counts.
  • Use receiving and distribution chain-of-custody automation to document incoming shipments and outgoing General Stores issues to point-of-care locations, following established processes.
  • Use automation to pick, issue, deliver, credit, and administer General Stores products, including crash carts, inventory carts, and other assigned inventory locations or applications.
  • Gather and remove product delivery skids and debris in General Stores.
  • Rotate assigned General Stores inventory using a first-expired, first-out approach and register detected expired products according to the Non-Compliant Policy.
  • Manage assigned inventory locations and associated inventory valuation, cycle counts, error rates, days-on-hand, overstock, and obsolete inventory levels; understand valuation and days-on-hand data and seek clarification from the Supply Chain Leader when needed.
  • Maintain cleanliness and housekeeping across General Stores and work areas, break down and dispose of incoming packaging, and obtain approval before disposing of items that are not assigned or serving a defined purpose.
  • Perform regular cycle counts for assigned inventory areas, maintain a cycle-count error rate of five percent or less, analyze error causes, and implement corrective actions.
  • Carry and protect any assigned pager or portable telephone and respond promptly to customer requests.
  • Maintain a monthly trend chart of inventory valuation for the assigned General Stores location, post it on the Quality Board, and pursue inventory reductions at least equal to the target assigned to the Supply Chain Leader.
  • Receive incoming orders, review them for accuracy against purchase orders and ship-to locations, identify quality issues, and communicate with applicable shipping-company customer service representatives.
  • Perform receiving functions using the provided scanning technology and work standard, and maintain an orderly receiving work area using red-tag and visual-management tools.
  • Deliver received products and analyze, troubleshoot, and resolve products that are incorrectly identified with a ship-to or requisitioning location.
  • Clean and disinfect patient-care equipment according to Infection Control policies.
  • Manage inventory and accurately pick requisitioned items, maintaining an average of no more than five days on hand per inventory SKU unless otherwise approved or directed.
  • Pick and deliver requisitioned orders and other products, using barcode scanning to capture electronic signatures and delivery or receipt confirmations.
  • Review non-compliant products in green bins at the assigned frequency, or at least weekly when no frequency is assigned; return products to General Stores and record them in the standardized online database promptly.
  • Return General Stores distribution equipment when use is complete and coordinate product returns from assigned requisitioning locations.
  • Pick at least 100 lines per hour after the period determined acceptable by the Supply Chain Leader, and never less than 60 lines per hour; fulfill unit-department orders by requested time unless directed otherwise by the shift lead.
  • Maintain pick accuracy, address cycle-count errors, develop corrective action plans, and chart quarterly error-rate trends on the General Stores Quality Board.
  • Pick inventory for assigned two-bin locations and return empty bins to General Stores according to the replenishment process.
  • Use designated picking automation and processes, and tag products with the designated stickers.
  • Release picked orders using Lawson WH32.2 and sign the paperwork.
  • Follow the assigned velocity-picking format and procedures to use inventory properly and facilitate reordering.
  • Analyze non-conforming product incident rates by SKU for assigned locations and recommend process improvements to the Supply Chain Director or designee.
  • Maintain non-conforming green bins, placards, and laminated job aids in assigned inventory locations.
  • Rotate stock in assigned bins or Kardex locations using a first-expired, first-out approach, and remove non-conforming products according to policy.
  • Collect non-conforming products from green bins at least weekly, transport them to General Stores, and enter them into the non-conforming product log.
  • Communicate non-conforming clinical-supply trends and analysis to the appropriate clinical leadership for assigned locations.
  • Perform other related duties as required.

Desired Qualifications

  • Stocking and/or receiving experience is preferred.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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