Full-Time

Revenue Assurance Manager

Posted on 8/23/2024

Vonage

Vonage

1,001-5,000 employees

Cloud-based communication services for businesses

No salary listed

Senior, Expert

London, UK + 2 more

More locations: Basingstoke, UK | Holmdel, NJ, USA

This role is hybrid, requiring in-office presence.

Category
Financial Analysis
Financial Controller
Management Accounting
Accounting
Required Skills
Data Analysis
Requirements
  • Prior experience in revenue assurance
  • Prior experience in a managerial role
  • Good level of financial acumen
  • Bachelor’s degree in business, finance, data analytics or related discipline
Responsibilities
  • Lead a team of two to prepare reconciliations across a wide range of order to revenue processes and analyse and take corrective action on the exceptions
  • Providing a read out to the accounting team on the monthly results, KPI’s and updates on issues arising and remediation implemented
  • Analyze issues and trends and make recommendations for the resolution of system and process deficiencies
  • Collaborate to derive new processes to accommodate business expansion
  • Support maintenance of BI reporting
  • Provide accurate and timely reconciliation information to support internal and external audits
  • Validating transactions to ensure compliance with policy and procedure
  • Ensure customers billing is accurate and in line with their contract, including pricing
  • Supporting customer price lists and accurate billing quantities

Vonage offers cloud-based communication services for businesses, enabling them to integrate voice, messaging, video, and data capabilities into their applications. Its main products include Communications Platform as a Service (CPaaS), Unified Communications as a Service (UCaaS), and Contact Center as a Service (CCaaS), which help improve customer engagement and streamline internal communications. The company stands out with its subscription and usage-based revenue model, allowing for scalability based on client needs. Vonage aims to be a leading provider of flexible communication solutions for various industries.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Holmdel Township, New Jersey

Founded

2001

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for CPaaS and UCaaS due to remote work trends.
  • 5G expansion boosts adoption of Vonage's cloud-based communication services.
  • Partnerships with telecom companies like Airtel enhance Vonage's market reach.

What critics are saying

  • Emerging CPaaS providers pose a threat to Vonage's market share.
  • Rapid AI advancements may outpace Vonage's current technological capabilities.
  • Integration challenges with Airtel Business could lead to operational inefficiencies.

What makes Vonage unique

  • Vonage offers a flexible portfolio of cloud-based communication applications and APIs.
  • The company provides CPaaS, UCaaS, and CCaaS solutions for diverse business needs.
  • Vonage's integration with Ericsson enhances its global communication capabilities.

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Benefits

Remote Work Options

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

5%

1 year growth

2%

2 year growth

1%
PR Newswire
Mar 5th, 2025
Vonage Selected by FREENOW to Elevate Secure Customer Communications Across Europe

HOLMDEL, N.J., March 5, 2025 /PRNewswire/ - Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has announced an agreement with FREENOW, Europe's leading multi-mobility app with taxis at its core, to transform its customer communication strategy using Vonage Communications APIs.

PR Newswire
Feb 27th, 2025
Vonage Recognized for 5G Innovation with Gold Merit Awards for Telecom 2025

HOLMDEL, N.J., Feb. 27, 2025 /PRNewswire/ - Vonage, a global leader in cloud communications and a part of Ericsson (NASDAQ: ERIC), has been named a Gold winner in both the 5G Networks and 5G Innovation of the Year categories at the Merit Awards for Telecom 2025.

Collab Collective
Jan 10th, 2025
Vonage Unveils Open Source Video API Reference App for React

The Brief: Vonage has announced the launch of its open-source Vonage Video API Reference App for React 1.0.

MarTech 360
Dec 18th, 2024
LivePerson Appoints Christopher Mina as Chief Technology & Product Officer

Mina comes to LivePerson from Vonage, where he guided product, business strategy, and execution for the Global Apps business, which included UCaaS, CCaaS, and Conversational AI.

CX Today
Oct 17th, 2024
Vonage Promises to Simplify the Agent Experience with an "Intelligent" Contact Center Workplace

Vonage has launched a new agent workspace for its CCaaS platform.

INACTIVE