Full-Time

Senior Technical Account Manager

Penetration Testing

Confirmed live in the last 24 hours

Synack

Synack

201-500 employees

Continuous penetration testing and vulnerability assessment

Cybersecurity

Compensation Overview

$110k - $140kAnnually

+ Equity + Benefits

Senior

No H1B Sponsorship

Remote in USA

Remote position based in the New York Metro Area.

US Citizenship Required

Category
Customer Success Management
Sales & Account Management
Required Skills
Bash
Python
SQL
Requirements
  • At least 5-7 years of technical account management, technical project management, and/or customer success experience in the Cyber Security Industry or Technology Industry
  • Experience with vulnerability discovery management, risk management frameworks and associated business workflows, and remediation
  • Experience with scripting languages (e.g. Python, Bash, Basic SQL) and developing scripted solutions to problems
  • A knack for explaining technical concepts to a non-technical audience
  • Relevant industry certifications in cybersecurity and/or security management such as, Security+, CISSP, CISA
  • Excellent time management, multi-tasking, and prioritization skills as well as the ability to manage multiple concurrent projects
  • Customer-centric mindset with a focus on delivering value
  • Proactive and solution-oriented approach to addressing client challenges
  • Ability to think strategically and provide innovative solutions
  • Excellent verbal and written communication skills
  • Candidates must be US citizens
Responsibilities
  • Develop the scope and rules of engagement of penetration tests, and direct researchers to effective testing
  • Use your consultative communication skills to gather requirements, understand customer needs, and influence internal/external stakeholders
  • Partner with internal teams to determine, develop, and analyze the client’s assets, such as: Their digital attack surface and value at risk, Their existing vulnerability programs, tools, and methods, Their security program, including requirements and goals
  • Work independently and provide technical product expertise to build the appropriate solution for the client’s needs
  • Provide technical SME expertise to internal stakeholders and the client on their strategic goals and testing requirements
  • Proactively review assessment health to provide technical findings, vulnerability details, and insights to improve overall test quality/outcomes and mitigate risk
  • Assist customers in managing and optimizing their long-term pentesting programs, ensuring continuous security improvement and adaptability
  • Collaborate with the account and CSM teams to address any areas of concern or opportunities to expand to retain and grow client accounts
  • Collect and act on feedback from clients to continuously improve engagement and service offering
  • Responsibility for any technical escalations that may arise during the engagement

Synack provides a security testing platform focused on continuous penetration testing, which simulates cyber attacks to find vulnerabilities in computer systems. Their service is conducted by the Synack Red Team, a global team of skilled security researchers, covering areas like cloud services, APIs, and web applications. Unlike traditional one-time tests, Synack's approach allows for quick deployment and ongoing assessments, helping clients reduce risk over time. The company's goal is to help businesses protect their digital assets from increasing cyber threats.

Company Stage

Series D

Total Funding

$104.3M

Headquarters

Redwood City, California

Founded

2013

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

0%

2 year growth

-24%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AI/LLM pentesting boosts Synack's market potential.
  • Integration with Splunk enhances Synack's competitive edge in security monitoring.
  • Inclusion in Google Cloud Marketplace increases accessibility for cloud customers.

What critics are saying

  • Complex AI/LLM applications pose new security challenges for Synack.
  • Persistent injection vulnerabilities remain a concern for Synack's clients.
  • Rise in critical severity vulnerabilities suggests heightened risks for clients.

What makes Synack unique

  • Synack offers continuous pentesting, unlike traditional one-off tests.
  • Their Red Team consists of elite global security researchers.
  • Synack provides real-time, customizable reporting for complete visibility.

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Benefits

Flexible vacation policy

Company bonding & team events

Covered health plan benefits