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Full-Time

Senior Technical Account Manager

Penetration Testing, East Coast

Confirmed live in the last 24 hours

Synack

Synack

201-500 employees

Continuous penetration testing and vulnerability assessment

Cybersecurity

Compensation Overview

$110k - $140kAnnually

+ Equity + Benefits

Senior

Remote in USA

Remote position based on the East Coast of the U.S.

US Citizenship Required

Category
Customer Success Management
Sales & Account Management
Required Skills
Python
Communications
Management
SQL
Requirements
  • At least 5-7 years of technical account management, technical project management, and/or customer success experience in the Cyber Security Industry or Technology Industry
  • Experience with vulnerability discovery management, risk management frameworks and associated business workflows, and remediation
  • Experience with scripting languages (e.g. Python, Bash, Basic SQL) and developing scripted solutions to problems
  • A knack for explaining technical concepts to a non-technical audience
  • Relevant industry certifications in cybersecurity and/or security management such as, Security+, CISSP, CISA
  • Excellent time management, multi-tasking, and prioritization skills as well as the ability to manage multiple concurrent projects
  • Customer-centric mindset with a focus on delivering value
  • Proactive and solution-oriented approach to addressing client challenges
  • Ability to think strategically and provide innovative solutions
  • Excellent verbal and written communication skills
  • Candidates must be US citizens
Responsibilities
  • Develop the scope and rules of engagement of penetration tests, and direct researchers to effective testing
  • Use your consultative communication skills to gather requirements, understand customer needs, and influence internal/external stakeholders
  • Partner with internal teams to determine, develop, and analyze the client’s assets, such as: Their digital attack surface and value at risk, Their existing vulnerability programs, tools, and methods, Their security program, including requirements and goals
  • Work independently and provide technical product expertise to build the appropriate solution for the client’s needs
  • Provide technical SME expertise to internal stakeholders and the client on their strategic goals and testing requirements
  • Proactively review assessment health to provide technical findings, vulnerability details, and insights to improve overall test quality/outcomes and mitigate risk
  • Assist customers in managing and optimizing their long-term pentesting programs, ensuring continuous security improvement and adaptability
  • Collaborate with the account and CSM teams to address any areas of concern or opportunities to expand to retain and grow client accounts
  • Collect and act on feedback from clients to continuously improve engagement and service offering
  • Responsibility for any technical escalations that may arise during the engagement

Synack offers a security testing platform that specializes in continuous penetration testing, which simulates cyber attacks to identify vulnerabilities in computer systems. Their service is carried out by the Synack Red Team, a global group of skilled security researchers who assess various areas such as cloud services, APIs, web applications, host infrastructure, and mobile platforms. Unlike traditional penetration tests that are conducted once, Synack's approach allows for rapid deployment of testing services, enabling clients to launch assessments in days rather than weeks. This model not only helps reduce risks over time but also provides clients with real-time, customizable reporting, giving them visibility and control over the testing process. Synack's goal is to help companies protect their digital assets from increasing cyber threats by providing scalable and continuous security solutions.

Company Stage

Series D

Total Funding

$142.4M

Headquarters

Redwood City, California

Founded

2013

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-4%

2 year growth

-23%
Simplify Jobs

Simplify's Take

What believers are saying

  • Synack's partnerships with major platforms like Google Cloud streamline deployment and expand market reach.
  • The launch of advanced features like AI/LLM pentesting and Attack Surface Discovery demonstrates Synack's commitment to innovation.
  • The company's annual State of Vulnerabilities report provides valuable insights, enhancing its reputation as a thought leader in cybersecurity.

What critics are saying

  • The increasing severity of vulnerabilities, as highlighted in Synack's reports, could strain resources and impact client trust.
  • Dependence on the Synack Red Team's expertise may pose scalability challenges as demand grows.

What makes Synack unique

  • Synack's continuous penetration testing model offers a proactive approach to cybersecurity, unlike traditional one-off pentests.
  • The Synack Red Team, a global network of elite security researchers, provides unparalleled expertise and scalability in identifying vulnerabilities.
  • Real-time and customizable reporting gives clients complete visibility and control, setting Synack apart from competitors with less transparent solutions.

Benefits

Flexible vacation policy

Company bonding & team events

Covered health plan benefits