Product Manager

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association has an excellent opportunity for a Product Manager on the Healthcare Information Technology Team! This position is remote/home based.

This is a full-time, benefits-eligible, grant-funded position supporting the Integrated Care Initiatives team portfolio of initiatives. The anticipated term of the position is expected to continue through June of 2029.

This individual will be responsible for overseeing the development of their assigned registry within the American Heart Association's suite of quality programs, with a primary focus on Get With The Guidelines: Stroke. This position will also work cross functionally with other team members on Get with the Guidelines: Heart Failure, Atrial Fibrillation, Resuscitation, and Coronary Artery Disease, as well as other products and programs produced by the Health Information Technology (HIT) department. This position provides input to the design and development, revision, and quality standards for assigned products through  leading the development and support of assigned product from start to finish; working with other product managers to develop alignment across modules, proposals, and procedures;  collaborating with Association staff and volunteers; provide expertise for development of electronic measure specifications; and ongoing evaluation and revisions for the life of the product. 

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

Responsibilities

• Oversee development of the Get With The Guidelines: Stroke quality improvement registry and other products and programs produced by the Health Information Technology (HIT) department
• Lead work order process to ensure technological specifications are created and delivered in a timely manner and all deliverables are up to standards. This also includes developing product enhancements to meet the needs of the Association and customers
• Engage external data partnerships with external organizations such as The Joint Commission, CMS, and Industry.  This requires analysis of the larger quality healthcare environment and review of the Specifications for Quality Measures to identify data alignment opportunities
• Collaborate with the Senior Product Manager, National Director of HIT, Science and Medicine Advisors, program managers, volunteers, and strategic alliances for the identification of new and updated guidelines release and development of a project plan to support complete integration with available technology tools and resources.
• Provide insight and guidance to affiliate strategic relationships that include a technology component
• Lead efforts to improve communication with vendors, customers, and Association field staff on technological platform updates; create and implement a process for timely and effective communication. Manage ongoing relationships with external audiences, as appropriate, including but not limited to technology vendors, corporate sponsors, strategic partners, healthcare professionals, and volunteers
• Serve as expert advisor to National Director of HIT and other internal stakeholders for the development of the Get with The Guidelines strategic business plan.  This position is directly responsible for implementation of that strategic business plan for assigned module. Provide research and competitive analysis support to HIT leadership team.
• Monitor quality control of vendor deliverables ensuring they are up to standards and achieved within scope and budget.

Qualifications

• Bachelor’s Degree or equivalent experience
• Three (3) years’ experience in the use of Get With the Guidelines registry products, or prior related experience. Five (5) – Eight (8) years is preferred
• A minimum of five (5) years of recent experience as a hospital, quality, or healthcare professional is preferred
• Experience with new measure development and integration of established measures into healthcare technology platforms is highly desirable
• Cardiovascular Clinical knowledge is a plus. This may be as a degreed health professional or through experience in the health care arena with active responsibility for quality improvement program implementation
• Ability to understand, interpret and communicate clinical information
• Ability to gather, analyze and interpret relevant data and use interpretations in the development of solution-oriented problem solving and business planning
• Ability to manage multiple complex projects
• Must have excellent presentation and communication skills
• Ability to travel up to 25% local and overnight stay

Preferred Experience: 

• Six (6) years’ experience in project management or communications/marketing or health technology is a plus
• Demonstrated ability to manage complex relationships with external partners and allied organizations
• Knowledge of voluntary health organizations and experience in group process with the ability to resolve conflicts and gain consensus through mediation and collaboration highly desirable

Compensation & Benefits

The expected pay range is $90,000 to $100,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range.

The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs;  eligibility for an incentive program is based on the type of position. 
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
• Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

 

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.This position not a match with your skills?  Click here to see other opportunities.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities

#LI-Remote