Social & Community ServicesCase Management & Advocacy
About the job
Requirements
A Master of Social Work degree is required.
At least 2 years of experience working in the social services field.
Training in interviewing skills, client assessment, determining eligibility, community resources, and the information and referral process.
Training in managing benefit applications through ACCESS HRA.
Demonstrated cultural competency and sensitivity to the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the community.
Responsibilities
Manage a caseload of assigned clients.
Conduct comprehensive screenings and assessments for individuals who contact the social services department, including people seeking food pantry and workforce services.
Provide counseling and education about available services.
Assist individuals with applying for all qualifying benefits.
Make internal referrals to JCC programs, including GED, English as a Second Language, Career Connections, and CHIPS.
Work with CRED program participants and the JCC Career Connections team to support clients applying for workforce positions or undergoing training and help them navigate and overcome barriers.
Make external referrals to other agencies.
Communicate and collaborate with JCC off-site programs, including Cornerstones, to obtain and provide information about available services and benefits.
Assist pantry clients and screen for further needs.
Create and maintain a database of community mental health resources.
Coordinate support groups.
Maintain and update records of outreach, contacts, outcomes, and significant statistical data.
Attend relevant trainings and events.
Ensure compliance with funders’ protocols.
Complete other projects assigned by the supervisor.
Desired Qualifications
Bilingual proficiency in Hebrew, Spanish, and/or Russian.
JOB SUMMARY Under the direction of the Director of Social Services, the Social Worker is the main contact for all individuals seeking help to obtain benefits and entitlements in the community. The Social Worker is also the designated support professional at the Career Connections Hub to ensure workforce participants are able to overcome barriers to successfully complete trainings and job applications. Also, the position involves the ability to identify needs and provide the appropriate screenings, assistance, or referrals, coordinate ongoing support and maintain updated records. Please note this is an on-site position.
ABOUT YOU You have excellent communication skills; verbal, written and computer. You are trained on interviewing skills, client assessment, determining eligibility, community resources, and information/referral process. You are also trained in managing benefit applications through ACCESS HRA. You have demonstrated cultural competency, sensitivity to, and understanding of the diverse academic socioeconomic, cultural, disability, and ethnic backgrounds of the community.
WHAT YOU’LL DO
Manage a caseload of assigned clients.
Conduct comprehensive screenings/assessment for all individuals who contact the social services department, including those in need of food pantry and workforce services.
Provide counseling and education to individuals about available services.
Assist individuals with applying for all qualifying benefits.
Make internal referrals to other JCC programs including GED, ESL, Career Connections, and CHIPS.
Work with CRED program participants and the JCC Career Connections team to ensure that clients applying for workforce positions and those undergoing trainings will get adequate support to navigate and overcome barriers.
Make external referrals to other agencies.
Communicate and collaborate closely with JCC off-site programs (Cornerstones, etc.) to obtain and provide information on available services and benefits.
Assist pantry clients and screen for further needs.
Create and maintain a database of mental health resources in the community.
Coordinate support groups.
Maintain and update records of all efforts, including outreach, contacts, outcomes, and significant statistical data.
Attend relevant trainings and events.
Ensure compliance with funders’ protocols.
All other projects assigned by supervisor.
OUR REQUIREMENTS
MSW required.
At least 2 years’ experience working in the social services field.
Bilingual in Hebrew, Spanish, and/or Russian preferred.
SALARY $65,000-70,000 annually, commensurate with experience
BENEFITS The JCC of Staten Island is committed to keeping you and your family healthy and happy through a comprehensive benefits program. Offerings include: subsidized options for Medical; offerings for Dental and Vision coverage, FSA and Dependent Care. We also offer free LTD, STD, Life Insurance, a Pension, 403B, generous program discounts, free membership, ample time off and much more!
ABOUT US The Jewish Community Center of Staten Island was founded in 1929 with the goal of creating a home for the Jewish community by offering social, recreational, and educational activities. Over time, that mission expanded to help anyone who walked through the doors of any of our facilities. The JCC has become a true community center—not just for the Jewish community, but for the entirety of Staten Island. Programs serve the needs we see in our community and are constantly expanding to meet new demand. We serve people of all walks of life, from young children to seniors and everyone in between. The JCC is proud to offer services that help improve the quality of life for people on Staten Island and beyond. We strive to help those in need as well as provide recreational and educational opportunities for our members.
The JCC of Staten Island is dedicated to encouraging harmony throughout the community by providing facilities and programs that are open to all regardless of race, religion, creed, color, national origin, sex, age, disability, marital status, sexual orientation, or political affiliation. Everyone is welcome at the JCC.