Director – R&D Learning Business Partner

Job Description

Part of Amgen's R&D Strategy & Operations organization, the R&D Knowledge & Learning team serves staff across R&D and the Office of the Chief Medical Officer, transforming how we learn and grow together. We are reimagining learning as an integrated, longitudinal journey—inclusive of but not limited to traditional training—by deeply understanding roles, personas, and the competencies needed to deliver on our goals. Through our capabilities and expertise, which include learning & development, knowledge management, and the Amgen Library, we orchestrate tailored learning experiences that drive personal and organizational growth, empowering our teams to deliver on Amgen’s mission to serve patients around the world.

As the Learning Business Partner (LBP) for R&D/OCMO, you will act as a strategic partner to one or more sub-functions, working closely with VP-level senior leadership to understand business priorities, identify learning needs, and lead a team of learning professionals to co-create longitudinal learning strategies and plans that drive performance and innovation. Your team of learning professionals will orchestrate the design and delivery of learning interventions (inclusive of, but not limited to training), ensuring they are aligned to organizational goals with a focus on key roles and business transformation, and supporting learning across the employee lifecycle. 

In this highly collaborative role, you will be the bridge between the R&D Knowledge & Learning organization, which includes our R&D Knowledge Management team and our Corporate Library capabilities, and one or more R&D/OCMO sub-functional leadership teams. You will embed yourself alongside your stakeholders to form a deep understanding their business as well as the needed competencies and knowledge, translating that into longitudinal learning experiences for key roles and driving the orchestration of a thoughtful and purposeful mix of learning interventions to achieve business results in a way that meets the learner where they are at. Your team will play a key role in managing the learning lifecycle from needs assessment through to execution and measurement, with an emphasis on aligning learning with strategic business outcomes. 

We are hiring for 3 total positions. While all 3 roles share the same core purpose of shaping learning strategies and driving capability development, each role will support a unique set of sub-functional client groups in the R&D and Chief Medical Office organizations:

• Research, Commercialization (CMZ), and R&D Strategy & Operations (RDSO)
• Global Development
• Global Medical, Global Regulatory Affairs & Strategy (GRAAS), and Global Patient Safety (GPS)

Responsibilities: 

• Serve as the primary learning business partner for sub-functional leaders in R&D or OCMO, translating business priorities into longitudinal learning strategies that are inclusive of, but not limited to training. 

• Lead and work through a team to:  

• Orchestrate functionally specific onboarding experiences that integrate seamlessly with  enterprise onboarding efforts, with a heavy touch on key roles, while establishing a consistent framework for broader use across the sub-function(s).
• Conduct thorough learning needs assessments at the role and department-level to understand competency requirements, and drive decision making in collaboration with stakeholders to articulate skill gaps and development priorities for key roles in the organization. 

• Design and implement learning solutions across various modalities (live, virtual, self-serve, leveraging knowledge management capabilities where appropriate) that are tailored to specific roles and aligned with strategic priorities and transformation initiatives.
• Partner with Amgen’s Quality organization and GxP Learning team to enable a vision for learning beyond read and certify, leveraging knowledge management techniques and other modern approaches.

• Partner with internal and external content developers and trainers to curate and deliver high-quality learning experiences that drive individual and team performance. 

• Apply learning measurement frameworks to monitor and evaluate the effectiveness of learning programs and implement improvements based on performance metrics. 

• Act as a change leader, ensure value realization of transformation initiatives by creating learning experiences that are inclusive of, but not limited to training, that foster the adoption of new processes, systems, and behaviors. 

• Ensure alignment of learning initiatives with enterprise-wide programs and collaborate across functions to share best practices and resources. 

• Manage stakeholder relationships and influence leadership to integrate learning into business planning and strategic decision-making processes. 

• Drive a culture of continuous learning and knowledge sharing, supporting initiatives that advance the development of defined competencies,contextualized application of leadership capabilities in alignment with enterprise frameworks, and drive overall workforce readiness for the jobs of today and the jobs of tomorrow. 
• Be an integrator within the R&D Knowledge and Learning team, orchestrating a thoughtful deployment of the full suite of capabilities from across knowledge management, the library, and our professional/core skills team while balancing and making trade-offs across the broader R&D/OCMO stakeholders.

Qualifications

Basic Qualifications: 

• Doctorate degree and 4 years of related experience 

• OR Master’s degree and 8 years of related experience 

• OR Bachelor’s degree and 10 years of related experience 

In addition to meeting one of these educational requirements, you must have at least 4 years of experience directly managing people and/or leading teams, projects, or programs, preferably in learning and development, training, or a related field. 

Preferred Skills: 

• Demonstrated ability to develop and implement strategic learning and development initiatives in a complex, matrixed organization. 

• Track record of integrating various modalities of learning interventions. 

• Experience working closely with senior leadership at the executive director and vice president level to assess needs, design solutions, and drive business outcomes. 

• In-depth knowledge of adult learning principles and instructional design, with experience delivering learning across multiple modalities (virtual, in-person, blended). 

• Strong project and program management skills, including the ability to manage multiple projects and stakeholders. 

• Excellent communication and interpersonal skills, with the ability to build strong relationships and influence senior leaders. 

• Familiarity with learning measurement frameworks and the ability to analyze learning data and metrics to assess program effectiveness and inform future initiatives. 

• Experience in managing external vendors and working with cross-functional teams to deliver high-quality learning solutions. 

• Knowledge and/or prior experience within one or more of the R&D and/or OCMO sub-functions, with a solid understanding of the pharmaceutical/biotechnology industry and its regulatory landscape. 

Additional Information

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible

Apply now

for a career that defies imagination

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Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.