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Sony

Global electronics and entertainment company

National Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeToronto, ON, CanadaHybrid

About the Job

Requirements

  • A bachelor's degree or equivalent combination of education and relevant experience is required.
  • At least 3 years of national sales, account management, buying, or related experience is required.
  • At least 3 years of experience managing purchase, sales and inventory plans, including forecasting and purchase, sales and inventory responsibility, is required.
  • Strong Excel and data analysis skills are required, including the ability to translate data into actionable business insights.
  • Strong interpersonal, negotiation and presentation skills are required.
  • The candidate must be able to independently manage customer accounts and business priorities.
  • The candidate must be able to analyze complex business issues, identify solutions and make informed recommendations.
  • Strong attention to detail and the ability to learn and manage an extensive and frequently changing product portfolio are required.

Responsibilities

  • Develop and execute strategic account and sales plans that support revenue and profitability objectives.
  • Manage purchase, sales and inventory planning and forecasting for assigned accounts, monitor performance, and adjust plans as needed.
  • Build and maintain strong relationships with key customer contacts and serve as the primary point of contact for assigned accounts.
  • Identify sales opportunities and create awareness and demand for the company's products.
  • Analyze account performance, inventory, forecasts, market dynamics, and other business data to identify trends, risks, and opportunities.
  • Partner with Business Managers and the Sales Director to communicate account performance, priorities, and changes in business direction.
  • Provide regular visibility into customer purchasing, sales, and inventory to support broader business and country-level planning.
  • Proactively identify and resolve customer and business issues, escalating when appropriate.
  • Lead or contribute to cross-functional projects and initiatives that support sales and business objectives.
  • Apply knowledge of the customer, market, and business to develop solutions to complex or evolving challenges.
  • Share knowledge and best practices with colleagues and provide guidance or mentoring to less-experienced team members.
  • Maintain a strong understanding of the company's product portfolio, emerging technologies, and competitive landscape.
  • Represent the company's values and purpose through customer relationships and go-to-market strategies.

Desired Qualifications

  • Experience within consumer electronics, home entertainment, audio, retail, distribution, or a related industry.
  • Experience managing national or large-scale retail or customer accounts.
  • Strong understanding of retail sales, inventory management, forecasting, and demand planning.
  • Experience developing and executing account-level business plans.
  • Demonstrated ability to work effectively across sales, product, operations, and other cross-functional teams.
  • Experience leading projects, sharing best practices, or mentoring less-experienced team members.
  • Ability to anticipate business trends and develop creative solutions to complex customer or market challenges.

About the Company

Sony

Global electronics and entertainment company

Sony creates and sells consumer electronics and entertainment products for a global audience. Its roots go from a Tokyo repair shop to a multinational company after adopting transistor technology and launching Japan’s first transistor radio, the TR-55, in 1955, and rebranding to Sony in 1958 to reach a broader market. Sony’s product lineup blends hardware and media experiences for everyday use, with a focus on reliable quality and recognizable brands. The company expanded internationally, becoming the first Japanese company listed on the New York Stock Exchange in 1961, signaling its global ambitions. Compared with many peers, Sony combines a long history of electronics innovation with a broad entertainment footprint and a track record of global growth, giving it a wider scope than firms that focus on a single product category. Its goal is to be a leading worldwide provider of electronics and entertainment experiences that people trust and enjoy.

Company size
10,001+
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1946

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