Order to Cash Operations Associate

Skill required: Order to Cash - Cash Application Process
Designation: Order to Cash Operations Associate
Qualifications:BCom
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data reports, whilst conducting analysis and reconciling transactions. • The OTC process here focuses on supporting accurate and timely Cash Application and Billing activities. The role includes applying customer payments against open invoices, managing unapplied cash, performing account reconciliations, processing billing transactions and invoices, resolving billing and payment related exceptions, and ensuring activities are completed as per defined process controls and timelines • Handson Cash Application experience including receipt matching and handling unapplied cash. • Handson Billing experience including invoice processing and basic billing issue resolution. • Good understanding of Finance and OTC processes. • Good Excel skills and ability to work effectively within a team. • SAP knowledge experience is an added advantage, not mandatory. • Good problem solving and communication skills.
What are we looking for? • Primary skill - Cash Application Process and Billing - P3 • Billing Processing - P3 • SAP Knowledge
Roles and Responsibilities: • Process customer receipts and accurately apply cash against open receivables • Perform billing activities including invoice processing and billing issue resolution • Perform customer account reconciliations and investigate unapplied or unidentified cash • Monitor open items and resolve routine exceptions within agreed timelines • Coordinate with relevant teams to resolve payment and billing related queries • Maintain accuracy and follow defined process controls and procedures • Track assigned activities and ensure completion within agreed timelines • Escalate unresolved issues to the supervisor with complete details • Support the team in managing daily workload and process requirements • Maintain process documentation and support audit requirementsBCom

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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