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Orkin

Pest control services via integrated management

Scheduling & Customer Service Specialist

Logistics & TransportationUpdated on Nov 10
Full-timeHolbrook, NY, USAIn-person

About the Job

Requirements

  • Highly organized, accurate, and dependable.
  • Strong problem-solving and communication skills.
  • Comfortable working with processes, data, and changing priorities.
  • Proficient in Excel and Microsoft Office and willing to learn new systems.
  • Skilled at coordinating complex routing schedules under pressure.
  • Collaborative, clear, and comfortable communicating across all levels of the business.
  • Quick to learn new systems.
  • Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods.
  • Must be able to regularly lift and/or move up to 25 pounds.

Responsibilities

  • Coordinate daily service routes to support timely, efficient customer service.
  • Partner with service and call center teams to maintain smooth operations.
  • Use data and technology to improve routing, productivity, and efficiency.
  • Communicate across departments to resolve issues and adjust to changing schedules.
  • Adjust processes to keep operations running smoothly.

Desired Qualifications

  • Experience in logistics, routing, or supply chain.
  • Recent college graduates with customer service experience who enjoy organization, technology, and data-driven problem solving.

About the Company

Orkin

Pest control services via integrated management

Orkin provides professional pest control services using Integrated Pest Management and modern technology to protect homes and businesses while limiting guests' exposure to pesticides. Technicians are thoroughly trained, with hands-on programs that require no prior industry experience, and services are backed by one of the industry’s most comprehensive guarantees. Orkin differentiates itself through a long history (125 years), a strong promise-keeping approach, and a nationwide reputation for reliability, backed by a robust training culture and career opportunities. The company’s goal is to deliver reliable pest protection that customers can trust, while maintaining a scalable, service-driven business and offering growth paths for employees.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Atlanta, GA
Founded
1901

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