Head of UK Third Party Risk and Governance

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Head of UK Third Party Risk and Governance

About this role

We have an exciting opportunity for a Third Party Risk Management professional to join Capital One’s UK Supplier Management Office (SMO), reporting directly to the Head of UK SMO.

The UK Supplier Management Office is responsible for the management of the end-to-end Third Party life cycle for Capital One in the UK, including sourcing, contracting, ongoing supplier and relationship management, and offboarding activities.

This key role will lead a team of risk professionals that will develop, implement and maintain the control framework for third parties in line with UK regulatory and Enterprise requirements.  It will also support the running of our Third Party Risk Management Frameworks in a well managed, efficient and effective way, through fostering a culture of continuous improvement, relevant reporting, capitalising on enterprise investment and effectively managing change.

The Head of UK Third Party Risk and Governance will build strong relationships across the enterprise, including with the UK Leadership Team, to help drive the SMO Third Party Risk agenda for the UK business, acting as the key subject matter expert for all Third Party Risk matters.

You will join the team at an exciting time as we work with our enterprise colleagues to move to & implement a new third party system of record and evolve our key third party risk assessments.   

What you’ll do

• Define and drive the Third Party Risk Management agenda for Capital One in the UK. 

• Deliver robust oversight of the end to end Third Party Management life cycle (from third party onboarding, ongoing monitoring / oversight and termination / exit);

• Develop strong partnerships with senior stakeholders across the enterprise to effectively represent the UK Third Party Risk Management interests.

• Be the primary point of contact within the UK for Third Party Risk Management matters both within the UK and with the various enterprise second line risk teams. 

• Lead on transformational Third Party Management Projects, ensuring UK requirements are considered.

• Foster a culture of continuous improvement, through building great relationships, overseeing effective quality assurance programs and ensuring there are appropriate controls in place to motivate risk aware decision making.

• Work with second line teams (compliance, legal etc) to understand the regulatory landscape and emerging risks.  Review and manage changes to our frameworks to effectively deal with these changes.

• Own the UK Third Party Management Metrics, and reporting.

• Support audits, regulatory exams and enterprise risk initiatives 

• Lead and develop a team that will support the implementation and day to day management of the UK Third Party Risk Management framework.

What you’ll bring

• Significant experience in a Third Party Management / operational risk management role

• Knowledge and understanding of Third Party Risk and Third Party lifecycle desirable

• Outstanding stakeholder management skills, with the ability to work in collaboration with cross functional teams and demonstrating confident and effective communication

• Coaching and mentoring experience; ability to identify opportunities to enhance team skills and translate into appropriate training frameworks.

• Supporting change and process improvement across the wider team

• Demonstrated ability to partner, effectively challenge and influence across all levels (incl execs).

Where and how you’ll work

This is a permanent term position based in our Nottingham offices.  

We have a hybrid working model which gives you flexibility to work from our offices and from home. 

We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we’re open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact [email protected]  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.