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Hyatt Vacation Club

Markets shared-ownership resorts with rental options

Vacation Specialist Coordinator

Field SalesConfirmed live in the last 24 hours
Full-timeLahaina, HI, USAIn-person

About the Job

Requirements

  • Successful candidates must be highly motivated, have sales or customer service experience, and enjoy interacting with guests in person or by phone.
  • Candidates must be available to work a flexible schedule, including weekends and holidays.
  • Candidates must be able to reach overhead and below the knees; bend, twist, pull, and stoop; and stand, sit, or walk for extended periods.
  • The position may require background and drug screening in accordance with state and local requirements.

Responsibilities

  • Engage with hotel guests at desk locations and provide elevated customer service.
  • Schedule sales presentations and manage customer expectations.
  • Provide a high level of service to exceed budgeted sales presentation and volume production goals.
  • Ensure guests attending sales presentations meet eligibility requirements and are open to learning about products and services.
  • Use persuasive techniques to maximize revenue while maintaining existing guest loyalty.
  • Welcome and greet guests, anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Follow company policies and safety procedures.

Desired Qualifications

  • Concierge and/or sales experience is preferred.

About the Company

Hyatt Vacation Club

Markets shared-ownership resorts with rental options

Hyatt Vacation Ownership markets and manages shared ownership resorts and offers both rental and ownership options to access a network of Hyatt properties. Members gain timeshare-like rights or rental stays at boutique, residential-style retreats and can exchange vacations through Interval International, with access to World of Hyatt hotels and resorts. Unlike some competitors that focus on a single property type or brand, HVO combines Hyatt’s hospitality network with a dedicated vacation ownership and exchange ecosystem, offering multiple paths to vacation flexibility. The goal is to help members reconnect with loved ones, create lasting memories, and enjoy a lifetime of great vacations through flexible, destination-rich travel options.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Saint Petersburg, Florida
Founded
1994

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