M

Mercier Consultancy Group

Cybersecurity Customer Experts

Customer SupportConfirmed live in the last 24 hours
Full-timeAthens, Greece€18k - €22k /mo

About the Job

Requirements

  • Native or fluent spoken and written Dutch is mandatory.
  • A valid EU passport is mandatory.
  • Demonstrable interest or prior experience in the cybersecurity or technical support industry is required.
  • The role requires the ability to explain complex technical solutions clearly.
  • The role requires problem-solving ability and professional integrity.
  • The role requires the ability to work in an international, fast-paced environment in Athens, Greece.

Responsibilities

  • Provide expert support regarding complex cybersecurity software and data protection protocols.
  • Assist Dutch-speaking clients in resolving technical vulnerabilities and security-related inquiries.
  • Monitor and manage security alerts to ensure constant protection for the global user base.
  • Collaborate with international security teams to troubleshoot sophisticated digital threats.
  • Maintain detailed logs of security breaches and resolution processes to improve service quality.
  • Educate users on best practices for data safety, privacy, and proactive cybersecurity hygiene.
  • Ensure compliance with international digital security standards while delivering client service.

About the Company

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
Not listed

Recently Posted Jobs

Explore more opportunities at Mercier Consultancy Group

See more jobs