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Ritchies Transport

Nationwide bus, school, and tour operator

HR Advisor

Full-TimePosted on 10/12/2026
No salary listed
Mid
Swanson, Auckland, New Zealand
Hybrid
People & HRHR Generalist & Employee Relations

About the job

Requirements
  • Experience in human resources.
  • Ability to enter data into systems, run reports, and use Excel effectively.
  • Ability to create new systems and processes.
  • Ability to meet deadlines and deliver under pressure.
Responsibilities
  • Support site-based teams and provide human resources support in depots.
  • Advise management on human resources matters and help ensure due process and sound people-management practices.
  • Take practicable steps to maintain personal and workplace health, safety, and wellbeing; participate in related meetings and promptly report hazards, incidents, near misses, and accidents.
  • Assist with the annual appraisal and remuneration review process, ensuring line managers follow the process and maintain appropriate records.
  • Assist the business with performance issues, including performance-management processes.
  • Liaise with recruitment to manage vacancies, assist with interviewing and resource planning, support succession planning, and draft and advise on operational position descriptions.
  • Manage employees transferring to Ritchies during contract mobilisation and conduct leaver interviews.
  • Review human resources reporting key performance indicators and develop improvement strategies and work plans.
  • Maintain accurate human resources records and provide human resources integration guidance and support to payroll.
  • Create human resources processes and guidance on matters such as mentoring, staff referrals, and employee benefits.
  • Create training plans using appraisal data and maintain a training schedule.
  • Implement the Human Resources Plan and deliver annual calendar milestones and business-as-usual programmes on time.
  • Participate in special projects and carry out other duties as reasonably requested.
  • Maintain confidentiality and integrity, and comply with company policies, procedures, and New Zealand law.
  • Continually identify ways to improve personal and team ways of working.
Desired Qualifications
  • Experience in the public transport or frontline employee sectors.
  • A professional human resources qualification.
  • Good communication and teamwork.
  • A strong people focus.
  • A flexible and resilient approach.
  • A positive attitude.
  • Discretion and trustworthiness.
  • High attention to detail.
  • Ability to manage multiple priorities and think on one's feet.

About the company

Ritchies Transport is a large New Zealand transport operator that runs public transit services, nationwide school bus operations, and tourism charters. It grew from a single Temuka bus in 1935 by acquiring many local bus lines, building a nationwide fleet of over 1,600 vehicles and sustaining a family-owned business for decades. Today, it operates primarily through contracts with cities for public transport, school run networks, and charter work, leveraging its extensive, multi-service fleet. The company differentiates itself by its long history, scale achieved through a series of regional acquisitions, and, since 2021, ownership by KKR with the Ritchie family retaining a stake to preserve continuity and focus on long-term infrastructure and greener transport solutions. The goal is to support New Zealand’s public transport network while accelerating the transition to greener transportation options.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Christchurch, New Zealand

Founded

1935

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Simplify's Take

What believers are saying

  • Ritchies opened Māngere depots in 2025, supporting 102 electric buses and 250 staff.
  • Auckland Transport said 175 new electric buses join west and south Auckland routes by 2026.
  • Ritchies appointed Scott Thorne CEO on 17 August 2026, restoring operational leadership.

What critics are saying

  • KKR's unresolved sale process creates strategic drift after Michele Kernahan's August 2026 exit.
  • Auckland driver assaults and Whangārei rock-throwing incidents expose daily safety and reputational damage.
  • Failing Auckland's electrification rollout would wreck AT trust and end future contract wins.

What makes Ritchies Transport unique

  • Ritchies runs New Zealand's largest bus network, spanning urban, school, charter, and tourism.
  • Auckland Transport's 2025 nine-year, $1.068 billion contract makes Ritchies a dominant urban operator.
  • Zenobē depots and GIRO HASTUS give Ritchies integrated electrification and scheduling capability.

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Benefits

  • Training Programs
  • Professional Development Budget

Company News

NZ Herald
Sep 28th, 2024
Greenline Motors sold for $19.5M

Allen and Sharon Fretwell, owners of Greenline Motors, sold their bus company to Ritchies for $19.5 million. The Fretwells took over the business in 1991, expanding it to a fleet of 52 buses. Allen, with a background in transport, converted older buses to diesel and documented every transaction. At 73 and facing health issues, Allen decided to sell when approached by KKR on behalf of Ritchies.

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