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Sutherland

Global BPO providing customer lifecycle management

Assistant Vice President Finance and Accounting Transition

Project ManagementConfirmed live in the last 24 hours
Full-timeHyderabad, Telangana, IndiaNo salary listedRemote

About the Job

Requirements

  • A minimum of 15 years of total work experience across different vertical market segments, such as F&A, mortgage, telecom, retail, banking, or healthcare.
  • F&A transition and project management experience in the BPO domain.
  • At least 5 years of experience successfully managing the complete project life cycle involving multiple functions and teams.
  • A bachelor's degree is required.
  • Experience using project management tools such as Microsoft Project.
  • Exposure to IT, telecommunications, and application development.
  • Ability to work independently and with minimal direction.
  • Ability to execute a variety of projects across multiple geographies and business cultures.
  • Strong client-facing, communication, and presentation skills; ability to assess and anticipate client needs and instill confidence.
  • Strong analytical, computer, communication, and customer service skills.

Responsibilities

  • Lead client-facing projects through project initiation, planning, execution, monitoring and control, and close-down.
  • Work closely with customers to deliver projects on time and on budget.
  • Lead combined teams comprising senior client, third-party vendor, and company personnel.
  • Report and present to executive management.
  • Manage multifunctional and geographically distributed teams.

Desired Qualifications

  • Project Management Professional (PMP) certification.
  • A master's degree.

About the Company

Sutherland

Global BPO providing customer lifecycle management

Sutherland provides business process outsourcing that manages the entire customer lifecycle for clients, including customer support, sales, and related operations across multiple industries. It combines process consulting with outsourced delivery, using end-to-end services that mix human agents with digital tools such as AI and analytics across a global delivery network. It differentiates itself through long-term private ownership that supports steady growth and an integrated approach across technology, telecom, financial services, and healthcare. Its goal is to help clients improve the customer experience while lowering operating costs by outsourcing full lifecycle processes and advancing with digital capabilities.

Company size
10,001+
Company stage
Private
Total funding
$30M
Headquarters
Town of Perinton, New York
Founded
1986

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