Account Representative - SMB

About the Role

The Account Representative role is a great opportunity to demonstrate your sales skills and abilities in order to expand the number of merchants that work with Uber Eats. Who are we looking for? Someone who is natural at selling and knows where the best eats are around town, passionate about food and Uber, and enjoys negotiating to build the best partnerships.

The primary focus will be bringing on new small-and-medium sized merchants (not necessarily only restaurants) that fit our partnership criteria, and you’ll use your skills in emailing, cold-calling, and driving internal processes to set up our partnerships for success.

What You'll Do

• Leverage prospecting skills and relationships to build partnerships with merchants in your geographic region
• Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our merchants, including sustainable economics for both parties
• Clearly communicate the value of Uber and its newest products to prospects
• Achieve and consistently exceed monthly targets
• Partner with our Operations and Account Managers to smoothly activate the best merchants
• Help us identify and build best practices
• Develop long-term relationships with key in-region partners
• Act as an ambassador of Uber Eats' mission, brand, and product
• Proactively maintain communication channels with prospects via email, phone, and face-to-face meetings

Basic Qualifications

• Minimum 1 year of experience in sales, account management, or similar client-facing functions
• Fluency in a second language is required

Preferred Qualifications

• Experience with CRM systems (Salesforce, Hubspot, etc) and managing an organized pipeline
• E-commerce or restaurant/hospitality commercial experience
• Multiple languages is a plus!
• Effective communication and sales skills via writing, phone, and in-person
• Strong critical thinking ability

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For San Francisco, CA-based roles: The total annualized on-target earnings (OTE) for this position is USD $98,349 - USD $103,341. The OTE includes a base hourly rate of USD $28.37 per hour - USD $29.81 per hour and an annualized cash variable incentive target range of USD $39,340 - USD $41,337.

The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.

An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits.