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Cardinal Health

Distributes medicines and medical supplies

Manager – Software Engineering - Pharmacy Apps

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeUnited States

About the Job

Requirements

  • Eight to twelve years of experience is preferred.
  • A bachelor's degree in a related field or equivalent work experience is preferred.
  • Experience leading cross-functional delivery teams across Engineering, Integration, Quality Assurance, and Project Management.
  • Strong understanding of enterprise systems, middleware, application programming interfaces, SQL-based data access, and hybrid cloud environments.
  • Capability in estimation, planning, software development lifecycle governance, and operational delivery execution.
  • Ability to manage delivery plans, budgets, and capacity across multiple initiatives.
  • Experience operating in regulated or operationally critical environments.
  • Experience using structured delivery artifacts such as work breakdown structures, interface inventories, level-of-effort estimates, RAID logs, and change control.
  • Experience directly managing a small technical team, including technical leads, business analysts, and engineers.
  • Experience owning application roadmaps, platform health, prioritization decisions, and vendor delivery outcomes.
  • Experience supporting pharmacy, healthcare, regulated, or operationally critical platforms is preferred.

Responsibilities

  • Own end-to-end outcomes for assigned Pharmacy Applications across intake, build or configuration, integration, transition to run, and ongoing support.
  • Serve as the accountable owner for pharmacy system delivery, stability, and outcomes across platforms and vendors.
  • Translate pharmacy, operations, and business goals into executable delivery and integration plans with clear scope, dependencies, success criteria, and risk awareness.
  • Ensure predictable delivery through planning, estimation, execution, and follow-through in an integration-heavy, operationally sensitive environment.
  • Establish solution-level decision rights for Pharmacy Apps and drive decisions using clear options, tradeoffs, and recommended paths.
  • Serve as the technology owner for assigned pharmacy applications, establishing platform strategy, priorities, roadmap, operational objectives, and investment recommendations.
  • Own intake evaluation, prioritization, and sequencing of enhancement requests, operational improvements, technical debt remediation, regulatory requirements, and platform modernization initiatives.
  • Make solution-level architecture decisions for assigned pharmacy platforms, including integration patterns, technical tradeoffs, lifecycle planning, scalability, resiliency, and maintainability, in partnership with Enterprise Architecture.
  • Manage the business impact of platform performance on patient onboarding, therapy fulfillment, case processing, reimbursement workflows, pharmacy operations, and client commitments.
  • Develop and maintain multi-year application roadmaps that align business priorities, technical debt reduction, platform modernization, regulatory requirements, and operational risk management.
  • Balance feature delivery, run stability, remediation work, lifecycle management, and modernization investments across assigned pharmacy platforms.
  • Identify automation, simplification, and platform rationalization opportunities that improve scalability, reliability, cost efficiency, and business usability.
  • Provide investment recommendations and tradeoffs to business and technology leadership based on business value, operational risk, compliance needs, and platform health.
  • Develop and manage delivery plans, schedules, and budgets for Pharmacy Applications and supporting middleware.
  • Translate systems and integration level-of-effort estimates for interfaces, data flows, environments, and validation into schedule and cost forecasts.
  • Maintain capacity plans across onshore and offshore teams, aligning priorities to skills in systems integration, SQL, application programming interface development, and operational support.
  • Own solution-level resource management across Engineering, Integration, Quality Assurance, Project Management, and external partners.
  • Manage capital versus expense treatment in alignment with enterprise finance standards for pharmacy systems.
  • Protect Sonexus revenue and operations by understanding system availability, financial impact, and risk tied to pharmacy platform decisions.
  • Define and operate a consistent workflow for Pharmacy Applications from intake through deployment, hypercare, and ongoing operations.
  • Ensure adherence to enterprise software development lifecycle gates, Quality Assurance standards, structured change control, and operational readiness requirements.
  • Incorporate platform observability requirements into the workflow, including logging standards, monitoring instrumentation, alert hygiene, and post-incident follow-ups.
  • Maintain delivery hygiene through work breakdown structures, RAID logs, interface inventories, risk management, decision logs, and issue tracking.
  • Apply disciplined, appropriately scaled governance while maintaining operational rigor.
  • Identify recurring delivery or runtime breakdowns within pharmacy systems and drive targeted process and integration improvements rooted in root-cause analysis.
  • Adjust planning, governance, and communication practices based on delivery phase, operational risk, and observed system outcomes.
  • Define and maintain accountability boundaries between Product, Architecture, Engineering, Infrastructure, Service Operations, vendors, and business stakeholders to enable execution within the Sonexus operating model.
  • Maintain application interface inventories, critical data flows, dependency mapping, and integration health across internal and external platforms.
  • Ensure build-to-run transitions for Pharmacy Applications are defined, documented, and executed, including environment readiness, access controls, and knowledge transfer.
  • Be accountable for operational outcomes, service performance, and remediation plans for assigned pharmacy platforms and related integration services.
  • Partner with business stakeholders and technical teams to define and maintain service level objectives and service level indicators for pharmacy platforms and critical integration flows, including availability, latency, error rates, throughput, and processing success.
  • Ensure monitoring, dashboards, and alerting support defined service level indicators and objectives, including escalation paths and operational runbooks for timely response and recovery.
  • Partner with run support, infrastructure, and vendor teams to triage, prioritize, and resolve issues.
  • Own intake and prioritization of break/fix work, technical debt, operational enhancements, and remediation initiatives.
  • Drive root-cause analysis and preventative actions to reduce repeat incidents and operational risk.
  • Own application environment strategy across development, testing, validation, training, and production environments, ensuring availability, refresh processes, access controls, and release readiness.
  • Enforce consistent requirements, integration validation, and testing practices to strengthen end-to-end quality accountability.
  • Ensure Quality Assurance, security, networking, and compliance requirements are met, including required evidence, approvals, and remediation.
  • Maintain clean, validated, protected-health-information-safe operational outputs, including data extracts, interfaces, and reports, before internal or external use.
  • Strengthen delivery confidence through evidence-based readiness rather than last-minute escalation.
  • Define evidence-based operational readiness for releases by validating service level indicator and objective coverage, including monitoring and alerting, for critical pharmacy workflows before promoting changes to production.
  • Ensure pharmacy application solutions satisfy applicable regulatory, audit, privacy, security, and data retention requirements while maintaining operational readiness and business continuity.
  • Lead and align Engineering, Integration, Quality Assurance, Project Management, Infrastructure, Security, Product, APS, and Business stakeholders.
  • Partner with offshore systems and integration teams, setting clear priorities, ownership boundaries, and escalation paths.
  • Maintain clear ownership, accountability, and communication across distributed teams and third-party vendors.
  • Ensure consistent, aligned messaging across functions to reduce churn, rework, and operational confusion.
  • Partner with APS, Product, and Pharmacy Operations leadership on platform impacts, regulatory risk, and solution evolution.
  • Lead relationships with application vendors, implementation partners, and managed service providers, including roadmap alignment, performance management, issue escalation, contract fulfillment, and delivery oversight.
  • Prepare and lead system-focused meetings with clear pre-reads, architectural context, risks, decisions, and recommended paths.
  • Communicate technical and operational realities in business-appropriate language, in writing and verbally.
  • Influence and negotiate without authority by presenting system tradeoffs grounded in data, platform constraints, and operational risk.
  • Partner with business leaders to translate pharmacy operational needs into executable application priorities, delivery plans, and measurable platform outcomes.
  • Lead a dedicated Pharmacy Applications team of approximately three to five team members, including a Technical Lead, Business Analyst, and engineers specializing in integration, application support, or platform delivery.
  • Set priorities, ownership expectations, performance goals, and development plans for assigned team members while fostering accountability and follow-through.
  • Build team capability across requirements analysis, solution design, integration execution, operational support, documentation, and business-facing communication.
  • Align team roles to the operating model so the team supports delivery execution and run stability without fragmented ownership.
  • Manage department operations and supervise professional employees, front-line supervisors, and/or business support staff.
  • Participate in developing policies and procedures to achieve specific goals.
  • Ensure employees operate within guidelines.
  • Gain consensus among involved parties and resolve operational or project issues across interactions with subordinates, peers, customers, suppliers, and potentially senior management.

Desired Qualifications

  • Experience supporting pharmacy, healthcare, regulated, or operationally critical platforms.

About the Company

Cardinal Health

Distributes medicines and medical supplies

Cardinal Health distributes pharmaceuticals and medical products to pharmacies, hospitals, clinics and physician offices, mainly in the United States. Its largest business buys branded, generic and specialty medicines from drugmakers and delivers them to retail chains, independent pharmacies and health systems. The company also makes and sources Cardinal Health brand medical and surgical supplies, runs nuclear pharmacies that prepare radioactive drugs for imaging, and ships home-health supplies directly to patients. It earns most of its revenue from the margin on products it distributes, plus manufacturing, logistics and services for specialty physician practices. Cardinal Health was founded in 1971 and is based in Dublin, Ohio.

Company size
10,001+
Company stage
Not listed
Total funding
$204.5M
Headquarters
Dublin, OH
Founded
1971

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